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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407590
Report Date: 05/01/2026
Date Signed: 05/01/2026 04:13:04 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2026 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260323132525
FACILITY NAME:AUNT SHERRIE'S PRESCHOOL CENTERFACILITY NUMBER:
045407590
ADMINISTRATOR:WRIGHT, LINDAFACILITY TYPE:
850
ADDRESS:2130 MONTGOMERY STREETTELEPHONE:
(530) 534-1934
CITY:OROVILLESTATE: CAZIP CODE:
95965
CAPACITY:60CENSUS: 7DATE:
05/01/2026
UNANNOUNCEDTIME BEGAN:
01:55 PM
MET WITH:Linda Wright, DirectorTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Facility has mold
Facility roof has leakage
Facility air conditioner is in disrepair
Facility has uncover electrical wires
Licensee does not include licensing number in advertisements
INVESTIGATION FINDINGS:
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On 5/1/26 @ 1:55pm, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with director, Linda Wright. It was alleged that the faciltiy has mold, the facility roof is leaking, the facility air conditioner in the todder room is leaking an unknown substance, the facility has uncovered electrical wires, and the licensee does not include their licensing number in all advertisements.

On 4/2/26 LPA Laird conducted an interview with director Linda Wright. Linda stated she had knowledge of some of the allegations. Linda stated there has been mold in the back corner of the preschool classroom due to a leak in the roof. Linda stated the roof has been fixed and is no longer leaking and the facility is working to remove the mold. Linda stated she was aware of something leaking from the air conditioning unit in the toddler room, but she was unsure what it was. Linda stated there are wires in the back playroom that are inactive.Linda stated she knew there wasn't licensing numbers on all advertisements but she could go back and edit them to include the number.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 13-CC-20260323132525
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: AUNT SHERRIE'S PRESCHOOL CENTER
FACILITY NUMBER: 045407590
VISIT DATE: 05/01/2026
NARRATIVE
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On 4/2/26 LPA Laird met with owners of the facility Sherrie and Steve Allard. Sherrie and Steve acknowledged the facility roof did have a leak but it had been repaired earlier in the year. Steve stated the leak had caused water damage on an internal wall and there was small amounts of mold but they were in the process of fixing it. Steve denied the facility had exposed electrical wires. Steve stated the wires in the back room are old telephone wires and are not active. Steve denied the air conditioner unit in the toddler room is in disrepair. Steve stated the leakage is condensation from the unit and the color is due to the copper pipes. Steve stated they have had a plumber look at it and confirm it was not hazardous. Steve and Sherrie stated they did not know if all of the advertisements on social media reflected their license number.

On 3/23/26 LPA Laird received a copy of an advertisement for the facility which was posted on social media. The advertisement did not reflect the facility number.

On 4/2/26 LPA Laird conducted an inspection and toured the facility with director Linda Wright. LPA Laird observed mold in the front preschool classroom in the far right corner. LPA Laird observed stains on the wall leading from the ceiling which appeared to be water damage. LPA Laird inspected the toddler room and observed a split-unit air conditioning unit. The unit had blue stains leading from the left corner of the unit down the wall. LPA Laird touched the wall and did not feel any moisture. LPA Laird observed a box of old telephone wires elevated off of the floor in the back room which is used as a play area. The wires were not connected and were not active.

Based on observations, documentation received as part of this investigation, and interviews, LPA Laird determined there is sufficient evidence to suggest the allegations are valid.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 13-CC-20260323132525
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: AUNT SHERRIE'S PRESCHOOL CENTER
FACILITY NUMBER: 045407590
VISIT DATE: 05/01/2026
NARRATIVE
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Exit interview conducted and report was reviewed with the facility director, Linda Wright. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 13-CC-20260323132525
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: AUNT SHERRIE'S PRESCHOOL CENTER
FACILITY NUMBER: 045407590
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/15/2026
Section Cited
HSC
1596.861(a)
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(a) Each child day care facility licensed under this chapter, or Chapter 3.5, Chapter 3.6 shall reveal its license number in all advertisements, publications, or announcements made with the intent to attract clients.
This requirement was not met as evidence by:
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Facility went into all social media accounts and added their license number.
Licensee shall submit a statement of understanding regarding the requirement to include their licensing number in all advertisements. Statement of understanding shall be submitted to CCL by 5/15/26.

erica.laird@dss.ca.gov
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Based on interviews, and documentation received, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to children in care.
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Type B
05/15/2026
Section Cited
CCR
101238(a)
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Buildings and Grounds
(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidence by:
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Licensee submitted photos of covered telephone wires, cleaned walls, and mold removed on 4/3/26. Licensee submitted an invoice reflecting air conditioner maintenance and repair on 4/14/26.
Licensee shall submit a detailed statement of understanding regarding building safety and cleanliness to CCL by 5/15/26.
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Based on observations, interviews, and documentation received, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to children in care.
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erica.laird@dss.ca.gov
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 7