045407688-10-21-2021-13-CC-EVIA-C822CB-20211021171627

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045407688
Report Date: 10/21/2021
Date Signed: 10/21/2021 12:02:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2021 and conducted by Evaluator Emilia Grisak

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20210805124349

FACILITY NAME:	PARKVIEW EARLY LEARNING CENTER		FACILITY NUMBER:	045407688
ADMINISTRATOR:	CONLEY, CHERYL		FACILITY TYPE:	850
ADDRESS:	2075 BALDWIN AVE #7		TELEPHONE:	(530) 990-2021
CITY:	OROVILLE	STATE: CA	ZIP CODE:	95966
CAPACITY:	48	CENSUS: 33	DATE:	10/21/2021
		UNANNOUNCED	TIME BEGAN:	09:25 AM
MET WITH:	Cheryl Conley		TIME COMPLETED:	09:40 AM

ALLEGATION(S):

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Lack of supervision resulting in children biting each other

INVESTIGATION FINDINGS:

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On 10/21/21 at 9:25am Licensing Program Analyst (LPA) Emilia Grisak conducted an unannounced complaint inspection and met with Director Cheryl Conley. It was alleged that there is lack of supervision resulting in children biting each other. The Director was interviewed on 8/16/21 at 9:35am and stated that there was an isolated biting issue in the toddler classroom that has been handled but denied that it was due to lack of supervision. The Director stated that they tried different things such as teething rings and shadowing but ended up giving a two week notice. LPA interviewed ten parents on 9/8/21, 9/28/21, and 10/1/21 in regards to the allegation. It was stated by nine out of ten parents that there were no concerns regarding lack of supervision and it was stated by three out of ten parents that there have been biting incidents but parents felt that the facility handled it appropriately. LPA interviewed three staff on 10/5/21 and it was stated by three out of three staff that there are always enough teachers present to supervise children. It was stated in teacher interviews that there was an isolated biting issue that has since been resolved. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emilia Grisak
LICENSING EVALUATOR SIGNATURE:	DATE: 10/21/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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