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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407823
Report Date: 01/30/2024
Date Signed: 01/30/2024 10:10:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/27/2023 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20231127132033
FACILITY NAME:KINSER, FAMILY CHILD CARE HOMEFACILITY NUMBER:
045407823
ADMINISTRATOR:KINSER, STACYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 990-1986
CITY:OROVILLESTATE: CAZIP CODE:
95965
CAPACITY:14CENSUS: 12DATE:
01/30/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Stacy Kinser, LicenseeTIME COMPLETED:
10:09 AM
ALLEGATION(S):
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Licensee is not preventing day care child from harming other day care children while in care.
INVESTIGATION FINDINGS:
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On 1/30/24 @ 8:30am, Licensing Program Analyst (LPA) E. Laird conducted an unannounced complaint inspection. It is alleged licensee is not preventing day care child from harming other day care children while in care. LPA Laird met with licensee, Stacy Kinser. Stacy and three assistants were supervising 12 children.

On 11/30/23 LPA E. Laird conducted an interview with Stacy Kinser. Stacy denied a daycare child is harming other children in care. Stacy stated they currently have 6 two year olds who are learning to play and share. Stacy stated some of the children are high energy so they play outside a lot. Stacy stated anytime a child is hurt in care, the parents are notified through an app and a note is sent home. Stacy stated all staff know to notify the parents whenever there is an injury to a daycare child. Stacy stated they have plenty of staff to watch the children and are working with the children to say sorry if they accidently hurt someone. Stacy stated they will disenroll children if a child is overly agressive or bites children in care.

report continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20231127132033
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KINSER, FAMILY CHILD CARE HOME
FACILITY NUMBER: 045407823
VISIT DATE: 01/30/2024
NARRATIVE
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On 11/30/23 LPA E. Laird conducted an interview with one staff (S1). S1 denied staff are not preventing a daycare child from hurting other children in daycare. S1 stated the staff do not allow the children to play rough and will redirect them if they are getting too rough. S1 stated they will do timeout, 1 minute per age and then talk to the child about their behavior.

On 1/29/24 LPA E. Laird conducted three interviews with parents (P1, P2, and P3). P1 and P2 denied having observed children in care being harmed by another daycare child. P1 and P2 stated C1-C5 enjoy the daycare and have never reported being harmed at the daycare by another child. P3 stated they had observed C1 hit other daycare children. P3 stated they have observed the daycare children avoid C1. P3 stated C6 likes daycare and likes the staff. P3 stated the staff genuinely care about the children.

On 1/30/24 LPA E. Laird conducted two children interviews (C3, C7). C3 and C7 stated they had been hit by C1 in care. C3 and C7 stated the teachers will put C1 on timeout and tell C1 to stop when C1 is hitting. C3 and C7 stated they liked the daycare and like their teachers.

Although the incident may have occurred, there is not enough evidence to say it occurred due to lack of prevention by the staff. Therefore, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted with licensee, Stacy Kinser.

The Notice of Site Visit must be posted for 30 days.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2