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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 045407858
Report Date: 04/24/2026
Date Signed: 04/24/2026 11:49:58 AM

Document Has Been Signed on 04/24/2026 11:49 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME:A BRIGHT STARR PRESCHOOL & DAYCAREFACILITY NUMBER:
045407858
ADMINISTRATOR/
DIRECTOR:		GENTLES, STARR LFACILITY TYPE:
850
ADDRESS:1276 FEATHER RIVER BLVDTELEPHONE:
(530) 533-7160
CITY:OROVILLESTATE: CAZIP CODE:
95965
CAPACITY: 60TOTAL ENROLLED CHILDREN: 60CENSUS: 16DATE:
04/24/2026
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
11:02 AM
MET WITH:Starr Gentles, owner/licenseeTIME VISIT/
INSPECTION COMPLETED:
12:03 PM
NARRATIVE
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On 4/24/26 @ 11:02am Licensing Program Analyst (LPA) Erica Laird conducted an unannounced case management inspection and met with owner/director Starr Gentles.

During today's inspection LPA Laird conducted two staff file reviews (S1-S2). During the file reviews LPA Laird observed a written warning issued to S1 and S2 on 2/6/24 regarding an absence of supervision. Per the written warning, a child (child not identified) was able to get out of the play yard gate and go into the building without supervision for 6 minutes.

LPA Laird conducted a facility file review and determined the facility did not report the incident to licensing as required.

During today's inspection LPA Laird conducted an interview with owner/director Starr Gentles. Starr reviewed the written warning and confirmed it was her signature and she had issued the warning to S1 and S2 for absence of supervision. Starr stated she does not recall reporting the incident to licensing. Starr stated she does not recall the incident or the child who was involved. Starr stated there was a lot going on at that time and she must have forgot to call licensing.

On 4/24/26 LPA Laird conducted an interview at the facility with S1. S1 looked at the written warning and confirmed it was issued to them in Feb. 2024. S1 stated they did not recall who the child was and they did not recall the details of the incident.
NAME OF LICENSING PROGRAM MANAGER: Megan Aviles
NAME OF LICENSING PROGRAM ANALYST: Erica Laird
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: A BRIGHT STARR PRESCHOOL & DAYCARE
FACILITY NUMBER: 045407858
VISIT DATE: 04/24/2026
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Based on record review and staff interviews the following deficiencies (absence of supervision, reporting requirements) are being cited on the LIC809-D and an immediate civil penalty of $500 is being assessed.

LPA Erica Laird informed licensee, Starr Gentles that this report dated 4/24/26 documents 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

LPA Erica Laird informed the licensee, Starr Gentles to provide a copy of this licensing report dated 4/24/26 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.



Exit interview conducted and report was reviewed with the licensee, Starr Gentles.

Appeal Rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
NAME OF LICENSING PROGRAM MANAGER: Megan Aviles
NAME OF LICENSING PROGRAM ANALYST: Erica Laird
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 04/24/2026 11:49 AM - It Cannot Be Edited


Created By: Erica Laird On 04/24/2026 at 11:27 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: A BRIGHT STARR PRESCHOOL & DAYCARE
FACILITY NUMBER: 045407858

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/25/2026
Section Cited
HSC
1596.99(c)(3)(c)

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HSC 1596.99(c)(3)(c) The department shall assess an immediate civil penalty of five hundred dollars ($500) per violation and one hundred dollars ($100) for each day the violation continues after citation, for any of the following serious violations:(3) Absence of supervision, including, but not limited to, a child left unattended, and supervision of a child by a person under 18 years of age... This requirement was not met as evidenced by:
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Licensee to submit a list of staff who will receive training on active supervision to CCL by 4/25/26. erica.laird@dss.ca.gov

Licensee to hold staff meeting to discuss supervision regulations and requirements. Meeting agenda and signed roster shall be submitted to CCL by 5/15/26. erica.laird@dss.ca.gov
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Based on file reviews and interviews an unitendtified child was left unsupervised for approximately 6 minutes inside the building, which poses an immediate health and safety risk to children in care.
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Recommended resource for Active Supervision training:
https://ccld.childcarevideos.org/child-care-center-operators/supervising-children-in-child-care-centers/
Type B
05/15/2026
Section Cited
CCR101212(d)(1)(C)

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101212(d)(1)(C),,,a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1)Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This was requirement was not met as evidence by:
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Licensee to submit a detailed statement of understanding regarding reporting requirements. Signed statement shall be sumbitted to CCL by 5/15/26. erica.laird@dss.ca.gov

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 Based on file review, the facility did not notify the department which poses a potential health and safety risk to children in care.
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Recommended resource for Reporting Requirements training:
https://ccld.childcarevideos.org/child-care-center-operators/child-care-reporting-requirements/
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Megan Aviles
NAME OF LICENSING PROGRAM MANAGER:
Erica Laird
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 04/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 04/24/2026


LIC809 (FAS) - (06/04)
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