045407858-9-17-2024-13-CC-MAVS-D9GL8G-20240926083153

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045407858
Report Date: 09/17/2024
Date Signed: 09/17/2024 09:25:14 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2024 and conducted by Evaluator Erica Laird

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20240523160242

FACILITY NAME:	A BRIGHT STARR PRESCHOOL & DAYCARE		FACILITY NUMBER:	045407858
ADMINISTRATOR:	GENTLES, STARR L		FACILITY TYPE:	850
ADDRESS:	1276 FEATHER RIVER BLVD		TELEPHONE:	(530) 533-7160
CITY:	OROVILLE	STATE: CA	ZIP CODE:	95965
CAPACITY:	60	CENSUS: 14	DATE:	09/17/2024
		UNANNOUNCED	TIME BEGAN:	08:50 AM
MET WITH:	Sabrina Winser, Administrative Assistant		TIME COMPLETED:	09:40 AM

ALLEGATION(S):

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Facility staff is using felony drugs in the facility

INVESTIGATION FINDINGS:

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On 9/17/24 @ 8:50am, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection and met with . It Sabrina Winser, administrative assistant. It was alleged that Facility staff is using felony drugs in the facility, specifically, that staff was under the influence of methamphetamines while caring for daycare children.

On 5/30/24 at 10:28am LPA Laird and Investigator, Christen Krogstad from the Departments Investigations Bureau conducted an interview at the facility with owner/director, Starr Gentles. Starr denied the allegation. Starr stated the facility has a zero-tolerance policy regarding drug use, or any substance that “alters the state of mind,” to include abuse of prescription medication. Starr stated the facility’s drug use policy provides that staff will be drug tested at random if drug use is suspected. Starr has never suspected a staff of drug use.

report continued on 9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20240523160242

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: A BRIGHT STARR PRESCHOOL & DAYCARE	FACILITY NUMBER: 045407858
	VISIT DATE: 09/17/2024

NARRATIVE

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On 5/30/24, 7/11/24, 7/18/24, 7/30/24 Investigator Krogstad conducted interviews with seven staff (S1-S7). All staff interviewed denied the allegation stating they had never observed a staff under the influence of drugs or any other substances. All staff interviewed denied seeing a staff act in an unusual or concerning way. One staff stated they were having personal issues with an ex and believe the allegations are part of a custody dispute.

On 7/11/24 Investigator Krogstad conducted interviews with four daycare children (C1-C4). All children interviewed denied seeing staff act in a way that made them uncomfortable or that bothered them.

On 5/30/24, 6/10/24, 7/11/24 Investigator Krogstad obtained records pertaining to the allegations, personnel records, facility roster, and facility personnel policies and procedures. Documents obtained and reviewed did not provide a preponderance of evidence the allegation occurred.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with Sabrina Winser, administrative assistant. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024

LIC9099 (FAS) - (06/04)

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