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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407914
Report Date: 10/20/2021
Date Signed: 10/20/2021 01:00:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2021 and conducted by Evaluator Nicolette Cunningham
COMPLAINT CONTROL NUMBER: 13-CC-20210630115354
FACILITY NAME:PARKSIDE PRESCHOOL & DAYCARE (PRESCHOOL)FACILITY NUMBER:
045407914
ADMINISTRATOR:CABRAL, RANDIFACILITY TYPE:
850
ADDRESS:1885 EAST 8TH STREETTELEPHONE:
(530) 893-5139
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:72CENSUS: 25DATE:
10/20/2021
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Randi Cabral, DirectorTIME COMPLETED:
11:50 AM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff failed to clean the child properly resulting in diaper rash
INVESTIGATION FINDINGS:
1
2
3
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5
6
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8
9
10
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12
13
On 10/20/21 at 10:50 AM, Licensing Program Analyst (LPA) N. Cunningham conducted an unannounced complaint inspection and met with Director Randi Cabral for the purpose of delivering findings. It has been alleged that staff failed to clean a child properly resulting in diaper rash. On 07/19/21, LPA S. Husband interviewed the director who denied the allegation and explained the facility policy is to check children every hour and change them every two hours. During LPA S. Husbands inspection, the director provided staff contact information and a current facility roster. In October 2021, LPA Cunningham conducted interviews with four parents, two staff, and the director. Interviews with parents reflects that parents have observed children clean after staff changed their child's diaper. Interviews with two staff members reflects that staff clean children when changing diapers. Interviews with parents, staff, and the director did not provide corroborating evidence to meet the preponderance of evidence threshold standard and therefore the allegations are unsubstantiated.

This report was discussed and reviewed with Director Cabral, and an Exit interview was conducted. There were no Title 22 deficiencies cited during today’s inspection. Appeal Rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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