045408049-5-14-2026-13-CC-EVIA-DU7TEG-20260518143952

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045408049
Report Date: 05/14/2026
Date Signed: 05/14/2026 04:02:54 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2026 and conducted by Evaluator Tammy Dutra

COMPLAINT CONTROL NUMBER: 13-CC-20260212074702

FACILITY NAME:	LITTLE TREASURES PRESCHOOL		FACILITY NUMBER:	045408049
ADMINISTRATOR:	NITZEN, MICHELLE		FACILITY TYPE:	850
ADDRESS:	1450 SPRINGFIELD DR., #219		TELEPHONE:	(530) 345-3415
CITY:	CHICO	STATE: CA	ZIP CODE:	95928
CAPACITY:	36	CENSUS: 19	DATE:	05/14/2026
		UNANNOUNCED	TIME BEGAN:	03:39 PM
MET WITH:	Michelle Nitzen		TIME COMPLETED:	04:05 PM

ALLEGATION(S):

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Staff do not adequately supervise children

INVESTIGATION FINDINGS:

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On 5/14/26 at 3:39pm, Licensing Program Analyst (LPA) Tammy Dutra conducted an unannounced complaint inspection and met with licensee Michelle Nitzen. It was alleged that staff do not adequately supervise children. It was specifically that a child has put rocks in their nose, children have come home with bite marks and a child peeled a baseball size chip of paint off the wall.

The licensee was interviewed on 2/12/26 at 10:47am and stated the staff consistently maintain 100% supervision of children in care. She explained that children are curious and try to put various things in their mouths, ears and nose. The licensee stated that all incidents are reported to parents and documented on the app. Children ratios are communicated throughout the day and staff are instructed to meet the regulation of 12 children per staff member.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:	DATE: 05/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20260212074702

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE TREASURES PRESCHOOL	FACILITY NUMBER: 045408049
	VISIT DATE: 05/14/2026

NARRATIVE

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Two staff were interviewed on 2/12/26 and 5/8/26 and both denied that staff do not adequately supervise children. Staff stated they consistently communicate ratios to ensure constant supervision. Both staff members shared that children are curious and try to put items in their mouths, noses and ears. Both staff members shared they have actively prevented children from putting items in their ears, nose and mouth. Both staff members shared that they communicate every injury, behavioral issue or disciplinary action taken to parents through the app.

Three children were interviewed on 2/12/26. Two children (C2 & C3) stated they had seen children put rocks in their mouth and ears. C2 said they had a rock in their ear. C3 said they have swallowed a rock.

Eight parents were interviewed on 5/8/26 and 5/11/26. None of the parents interviewed had any knowledge of staff, not adequately supervising children. All parents indicated that the facility is in ratio when they are present and none have had any concerns regarding objects being lodged in their children’s ears, nose or mouth or undisclosed injuries.

On 5/12/26 the facility was toured and the LPA observed preschool age children on the playground. LPA observed two children engaged in an argument and a teacher promptly separated the children to prevent injuries. LPA observed the facility was in ratio and the staff were actively supervising children in care.

During the investigation LPA interviewed staff, children and parents and could not determine whether staff adequately supervised children. Interviews indicated that children have put various objects in their mouths, ears and nose but LPA could not determine whether it was due to a lack of staff supervision. All parents indicated that the staff communicates incidents effectively and operates within ratio and capacity guidelines.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Michelle Nitzen. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:	DATE: 05/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2026

LIC9099 (FAS) - (06/04)

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