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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045408133
Report Date: 03/27/2024
Date Signed: 03/27/2024 03:42:18 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2024 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20240124154056
FACILITY NAME:LITTLE UNIVERSITY OF CHICO INFANT CENTERFACILITY NUMBER:
045408133
ADMINISTRATOR:TWEEDT, LACEYFACILITY TYPE:
830
ADDRESS:2010 NOTRE DAME BLVDTELEPHONE:
(530) 604-1475
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:20CENSUS: 8DATE:
03/27/2024
UNANNOUNCEDTIME BEGAN:
03:29 PM
MET WITH:Lacey Tweed - Licensee TIME COMPLETED:
03:51 PM
ALLEGATION(S):
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Staff member yells at daycare children

Staff member handles daycare children in a rough manner

Staff member withheld food from daycare child
INVESTIGATION FINDINGS:
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On March 27, 2024 at 3:29pm, Licensing Program Analyst (LPA) Sydney Sims and Elizabeth Firese conducted an unannounced complaint inspection, and met with licensee Lacey Tweed. It was alleged that Staff member yells at daycare children, Staff member handles daycare children in a rough manner, and Staff member withheld food from daycare child.

The licensee was interviewed on 1/25/24 at 8:25am and denied the allegations, stating that the Licensee is at the facility during operating hours and would be able to hear any crying or yelling in the facility. Licensee has not witnessed staff handle children in a rough manner, staff yell at day care children or staff withhold food from daycare children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240124154056
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE UNIVERSITY OF CHICO INFANT CENTER
FACILITY NUMBER: 045408133
VISIT DATE: 03/27/2024
NARRATIVE
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Five staff (S1-S5) were interviewed on 1/25/24, 1/30/24, 1/31/24 and 2/14/24 , and S1, S3 and S5 denied the allegations stating that S1, S3 and S5 have not witnessed any staff handle children in a rough manner, staff yell at day care children or staff withhold food from day care children. S2 and S4 confirmed the allegations stating that S1 gets irritated easily at work and S1 will yell at children in care. S2 and S4 also stated that S1 has handled children in a rough manner by grabbing or pushing children aggressively. S2 and S4 also stated that S1 has with held food from children by taking food away from children who are playing with their food and making a mess.

Six parents (P1-P6) were interviewed on 1/31/24, 3/5/24, and 3/19/24 and P1 – P6 denied the allegations stating that they had never witnessed a staff handle children in a rough manner, staff yell at children or staff with hold food from children.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

During today’s visit facility was toured and LPA observed 8 infants in care.

Exit interview conducted and report was reviewed with the licensee Lacey Tweed.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2