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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045408133
Report Date: 05/08/2024
Date Signed: 05/08/2024 12:03:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2024 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20240215090634
FACILITY NAME:LITTLE UNIVERSITY OF CHICO INFANT CENTERFACILITY NUMBER:
045408133
ADMINISTRATOR:TWEEDT, LACEYFACILITY TYPE:
830
ADDRESS:2010 NOTRE DAME BLVDTELEPHONE:
(530) 604-1475
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:20CENSUS: 13DATE:
05/08/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Lacey Tweed - LicenseeTIME COMPLETED:
12:13 PM
ALLEGATION(S):
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Facility staff are not qualified

Conduct Inimical: Licensee asks staff to lie to licensing
INVESTIGATION FINDINGS:
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On May 5, 2024 at 11:00am, Licensing Program Analysts (LPA) Sydney Sims and Tammy Dutra conducted an unannounced complaint inspection, and met with licensee Lacey Tweed. It was alleged that facility staff are not qualified, and Licensee asks staff to lie to Licensing during licensing inspections about their qualifications and position titles.

The licensee was interviewed on 2/23/24 at 8:43am The Licensee denied the allegation stated that staff have never been told to lie to licensing. The Licensee confirmed the allegation that the facility staff were not qualified stating staff (S3) had told the Licensee that S3 was a qualified teacher when S3 was not, the Licensee admitted that the facility has used S3 in a teacher capacity without being qualified to do so. The Licensee also failed to verify S3s qualifications and transcripts and could not provide them to LPA Sydney Sims at the time of the inspection.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 13-CC-20240215090634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE UNIVERSITY OF CHICO INFANT CENTER
FACILITY NUMBER: 045408133
VISIT DATE: 05/08/2024
NARRATIVE
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During the course of the investigation, four staff (S1-S4) were interviewed on 2/23/24 and 3/29/24 and S1,S2 and S4 denied all allegations stating, that all staff are qualified for their positions and that the Licensee has not asked staff to lie to licensing. S3 admitted to the all allegations stating that the Licensee has requested that S3 lie to licensing about S3’s hours worked and asked S4 to lie to licensing staff during an inspection about qualifications. S3 stated that S3 is teacher qualified but that the Licensee has had an aide (S5) alone with children and utilized S5 as a teacher.

Throughout the investigation LPA Sims requested and obtained records and documents. After review of the records and documents LPA Sims observed that the Licensee had requested S5 to inform licensing that the aide was a teacher. After review of documents LPA Sims also determined that S3 is not teacher qualified.
Six parents were interviewed on 3/19/24, 4/19/24 and P1 – P6 denied all the allegations stating that they are unaware of any teachers that are unqualified for their positions and that P1-P6 are unaware of the Licensee asking anyone to lie to Licensing.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

During today’s visit facility was toured and LPA observed 13 children in care .

Exit interview conducted and report was reviewed with the licensee Lacey Tweed.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2024 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20240215090634

FACILITY NAME:LITTLE UNIVERSITY OF CHICO INFANT CENTERFACILITY NUMBER:
045408133
ADMINISTRATOR:TWEEDT, LACEYFACILITY TYPE:
830
ADDRESS:2010 NOTRE DAME BLVDTELEPHONE:
(530) 604-1475
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:20CENSUS: DATE:
05/08/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Lacey TweedTIME COMPLETED:
12:13 PM
ALLEGATION(S):
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9
Facility operating out of ratio
INVESTIGATION FINDINGS:
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On May 8, 2024 at 11:00pm, Licensing Program Analyst (LPA) Sydney Sims and Tammy Dutra conducted an unannounced complaint inspection, and met with licensee Lacey Tweed. It was alleged that the Facility is operating out of ratio.

The licensee was interviewed on 02/23/24 at 8:43am and denied the allegations stating that the Licensee never operates the facility out of ratio.

Four staff (S1-S4) were interviewed on 2/23/24, 3/29/24 and S1, S2, and S4 denied the allegations stating that the facility does not operate out of ratio. S1-S2 stated that the Licensee will send parents emails to either pick up or not drop off their children so the facility doesn’t operate out of ratio. S3 confirmed the allegation stating that there has been a couple time the preschool side operated out of ratio and the Licensee has had 14 preschoolers alone.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 13-CC-20240215090634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE UNIVERSITY OF CHICO INFANT CENTER
FACILITY NUMBER: 045408133
VISIT DATE: 05/08/2024
NARRATIVE
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Six parents were interviewed on 3/19/24, 4/19/24 and denied the allegations stating that they do not believe the facility operates out of ratio. P1 - P6 stated that the Licensee will send emails to the parents to keep their children home when the facility does not have enough staff to be in ratio.

During today’s visit facility was toured and the LPA observed 13 children in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Lacey Tweed.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 13-CC-20240215090634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE UNIVERSITY OF CHICO INFANT CENTER
FACILITY NUMBER: 045408133
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/08/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/10/2024
Section Cited
HSC
1596.885(c)
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The department may revoke any license issued... in the manner provided in this act: Conduct which is inimical to the health, morals... of either an individual in or receiving services from the facility or the people of this state. This requirement was not met as evidenced by:
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Licensee agrees to write a statement acknowledging that they will not ask any staff to with hold the truth from licensing
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Based on observation and record review the Licensee did not comply with the section cited above in 1 counts of asking staff to withhold the truth from licensing.
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Type B
06/10/2024
Section Cited
CCR
101416.2(b)(1)
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After employment, a teacher who has not completed the course work required in (c)(1) below shall complete, with passing grades, at least two units each semester or quarter until the education requirements are met. This requirement was not met as evidenced by:
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Licensee will ensure upon hire that all staff are qualfiied for their positions, Licensee will send in all future teachers qualifications into licensing.
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Based on observation and record review the Licensee did not ensure that S3 was qualified for their position.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5