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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045408190
Report Date: 08/07/2024
Date Signed: 08/07/2024 12:33:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2024 and conducted by Evaluator Elizabeth Friese
COMPLAINT CONTROL NUMBER: 13-CC-20240612085957
FACILITY NAME:STORYBOOK SCHOOLHOUSE: PRESCHOOL & DAYCAREFACILITY NUMBER:
045408190
ADMINISTRATOR:MILLER, HEATHERFACILITY TYPE:
850
ADDRESS:794 E 3RD AVETELEPHONE:
(619) 377-4444
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:65CENSUS: 26DATE:
08/07/2024
UNANNOUNCEDTIME BEGAN:
12:19 PM
MET WITH:Brisa Martinez, site supervisorTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Staff did not provide adequate supervision to day-care children
INVESTIGATION FINDINGS:
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On 8/7/24/24 at 12:05pm, Licensing Program Analyst (LPA) Elizabeth Friese conducted an unannounced complaint inspection and met with Site Supervisor Brisa Martinez for the purpose of delivering complaint findings. It was alleged that staff did not provide adequate supervision to children in care, specifically that a child (C1) touched another (C2) inappropriately as a result, and that unqualified staff had been left alone with children. The site supervisor and 4 staff were supervising 26 children and operating within capacity/ratio requirements.

The owner Thamalka Mudannayake was interviewed on 6/18/24 at 9:04am and had no knowledge of the allegation. She stated that there was a recent incident of one child accusing another of touching them inappropriately, but they then said that they made it all up and their parent apologized. Staff has been directed to keep eyes on children when they use the restroom, and to her knowledge unqualified staff is never left alone to supervise children as they don't have the appropriate education. Owner Mudannayake stated that she has recently purchased the facility and is trying to improve it, but the transition has been more difficult than anticipated.

Unsubstantiated
Estimated Days of Completion: 30
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Elizabeth FrieseTELEPHONE: (530) 760-7117
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240612085957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: STORYBOOK SCHOOLHOUSE: PRESCHOOL & DAYCARE
FACILITY NUMBER: 045408190
VISIT DATE: 08/07/2024
NARRATIVE
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On 7/11/24 between 11:22am and 2:35pm, 5 staff (S1-S5) and 3 parents (P1-P3) were interviewed regarding this allegation. 3 staff reported having no knowledge of any incidents of children touching one another inappropriately, and 2 had heard of an instance of a child having made up a story and then rescinding, which their parent then apologized for. S1 stated that there is regular training and discussion among staff about supervision and ratio. The unqualified staff (S4) that was interviewed indicated that they are not utilized as teaching staff at any time and are not allowed to supervise children per the new owner.
P1-P3 reported having no concerns regarding supervision/unqualified supervision; P2 recalled seeing an unqualified staff member directing a child who was trying to come inside back to their teacher outdoors.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and therefore the findings are unsubstantiated.

Exit interview conducted with Site Supervisor Bris Martinez, report reviewed and notice of site visit provided.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Elizabeth FrieseTELEPHONE: (530) 760-7117
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2