045408399-3-5-2026-13-CC-MAVS-DRWVEU-20260306152256

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045408399
Report Date: 03/05/2026
Date Signed: 03/05/2026 04:04:39 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/24/2025 and conducted by Evaluator Erica Laird

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20251124091743

FACILITY NAME:	JACOBIAN, ASHLEY FAMILY CHILD CARE HOME		FACILITY NUMBER:	045408399
ADMINISTRATOR:	JACOBIAN, ASHLEY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 709-5564
CITY:	OROVILLE	STATE: CA	ZIP CODE:	95965
CAPACITY:	14	CENSUS: 14	DATE:	03/05/2026
		UNANNOUNCED	TIME BEGAN:	02:26 PM
MET WITH:	Ashley Jacobian, Licensee		TIME COMPLETED:	03:57 PM

ALLEGATION(S):

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Lack of supervision resulting in daycare children engaging in inappropriate behaviors.

INVESTIGATION FINDINGS:

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On 12/03/25 at 12:23pm, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with licensee Ashley Jacobian. It was alleged that a lack of supervision resulted in daycare children engaging in inappropriate behaviors, specifically a child (C1) is making inappropriate comments to other children in care.

On 12/3/25 LPA Laird conducted an interview with licensee Ashley Jacobian. Ashley denied the allegation stating children are never left unsupervised. Ashley stated C1 is never alone with daycare children and no staff or children have come to her with concerns regarding C1. Ashley stated she always has at least two assistants present. Ashley stated there are usually 3-5 staff present with the children and the children are seperated by age group.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20251124091743

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: JACOBIAN, ASHLEY FAMILY CHILD CARE HOME	FACILITY NUMBER: 045408399
	VISIT DATE: 03/05/2026

NARRATIVE

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On 12/29/25 and 2/23/26 LPA Laird conducted an interview with two staff (S1-S2). Both staff stated children are always supervised. Both staff stated there are between 2-3 assistants with the licensee supervising children. Both staff stated children are usually separated by their age groups and school age children do not play alone in bedrooms. Both staff denied hearing C1 make inappropriate comments to daycare children.

On 2/6/26, 2/12/26, and 3/5/26 LPA Laird conducted interviews with 5 children (C1-C5). All children denied hearing C1 or any other daycare child make inappropriate comments to other daycare children.

On 12/29/25, 1/13/26, 2/2/26, and 2/3/26 LPA Laird conducted interviews with 5 parents (P1-P5). All parents interviewed stated they had no knowledge of children saying inappropriate things to other daycare children. All parents interviewed stated they had observed the licensee and 2-3 assistants supervising children in care. All parents interviewed stated they had no concerns with the supervision being provided at the daycare.

On 3/5/26 LPA Laird inspected the facility and observed 2 staff actively supervising 10 children in care.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee, Ashley Jacobian. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

LIC9099 (FAS) - (06/04)

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