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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045408650
Report Date: 03/20/2026
Date Signed: 03/20/2026 09:41:46 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2026 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260218081348

FACILITY NAME:YOUNGBLOOD, NICOLE FAMILY CHILD CARE HOMEFACILITY NUMBER:
045408650
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 0DATE:
03/20/2026
UNANNOUNCEDTIME BEGAN:
08:42 AM
MET WITH:Nicole Youngblood, Licensee TIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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On 3/20/26 @ 8:42am, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with licensee, Nicole Youngblood. It was alleged violations to the personal rights of children in care, specifically a child (C1) was hit in the face with a sticky hand and it was posted on social media.

The licensee, Nicole Youngblood was interviewed on 2/20/26 @ 12:05pm. Nicole stated she had no knowledge of the allegation, and stated that she was unaware of a video depicting a child (C1) being hit with a sticky hand. Nicole stated she would not be okay with that happening to a child.

On 2/20/26 LPA Laird conducted one file review for C1 and obtained the facility roster. LPA Laird conducted one staff file review (S1).
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 13-CC-20260218081348
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: YOUNGBLOOD, NICOLE FAMILY CHILD CARE HOME
FACILITY NUMBER: 045408650
VISIT DATE: 03/20/2026
NARRATIVE
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On 2/18/26 the department received evidence as part of this complaint. LPA Laird reviewed footage on a social media site which depicted a child (C1) being hit in the face with a soft, sticky hand.

On 2/20/26 LPA Laird conducted an inspection of the facility and observed the child (C1) in the video at the facility. LPA Laird showed the video to licensee who confirmed the child in the video was C1. The licensee confirmed C1 was a daycare child and was present at the daycare facility during the date and time of the video footage.

On 2/20/26 LPA Laird conducted an interview with one assistant (S1). S1 stated they were aware of the video. S1 stated they had taken the video and had posted it to social media but they had deleted it shortly after posting it. S1 stated C1 did not cry or become upset when the sticky hand hit their face and it did not cause physical harm to C1.

Based on evidence obtained as part of this investigation and staff interviews, LPA Laird determined there is sufficient evidence to suggest the allegation is valid.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the licensee, Nicole Youngblood. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 13-CC-20260218081348
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: YOUNGBLOOD, NICOLE FAMILY CHILD CARE HOME
FACILITY NUMBER: 045408650
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/03/2026
Section Cited
CCR
101223(a)(1)
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(a) The licensee shall ensure that each child is accorded the following personal rights:
(1) To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement was not met as evidence by:
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Licensee shall review personal rights regulations with staff and submit a detailed statment of understanding to CCL by 4/3/26.

erica.laird@dss.ca.gov
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Based on observation, interview, and evidence obtained, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5