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13 | Licensing Program Analyst (LPA) Sarah Tibbett and Licensing Program Manager (LPM) Bettina Engelman met with licensee, Sarah Kelly, in the Regional Licensing Office to deliver the findings for the above complaint investigation.
The complainant alleged that they were asked to sign documents on January 5, 2026, which included Acknowledgement Forms (LIC9224) for receiving licensing reports documenting a type A deficiency. The complainant was not aware of Type A deficiencies issued on July 10, 2025; August 12, 2025; September 24, 2025; and December 12, 2025.
When LPAs Deborah Khashe and Katy Velazquez conducted an Annual Inspection on December 12, 2025, none of the four reviewed child files contained signed LIC 9224 Forms for all 3 Type A deficiencies previously issued. On January 14, 2026, LPA Deborah Khashe and LPM Engelman conducted an inspection at the facility and reviewed children’s files. Three of the four files reviewed still lacked one or more of the signed LIC 9224 Forms.
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