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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 065407919
Report Date: 05/06/2025
Date Signed: 06/06/2025 12:13:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2025 and conducted by Evaluator Laura Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250530145324
FACILITY NAME:SOLIS CUNA, MARIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
065407919
ADMINISTRATOR:SOLIS CUNA, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 908-1621
CITY:WILLIAMSSTATE: CAZIP CODE:
95987
CAPACITY:14CENSUS: 5DATE:
05/06/2025
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Maria Solis CunaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Licensee operating out of ratio
INVESTIGATION FINDINGS:
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On 6/6/2025 at 9:20 a.m., Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced complaint inspection and met with licensee Maria Solis Cuna. It was alleged that the licensee was operating out of ratio, specifically that on 5/29/2025 she was observed alone caring for 7 children, 3 of whom were infants aged 4 months, 9 months, 1 year, and 4 toddlers, 2 aged 2 years and 2 aged 3 years.

The licensee was interviewed on 6/06/2025 at 9:35 a.m. and admitted to the allegation and stated at approximately 10:35am she sent her assistant to the grocery store to pick up milk for the children, which left her operating out of the staffing ratio requirements. Licensee said she was alone with the children no more than 15 minutes. During today’s inspection, LPA toured the facility and observed the licensee and her assistant (A1) caring for 5 children, 2 infants aged 4 months and 1 year, and 3 toddlers aged 2 years and 1 aged 3 years.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20250530145324
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: SOLIS CUNA, MARIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 065407919
VISIT DATE: 05/06/2025
NARRATIVE
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An interview conducted with Witness #1 on 6/2/2025 at 10:03 a.m. stated the 7 children, 3 infants and 4 toddlers who were in the front room with the licensee. W1 said the children were observed to be well cared for.

An interview conducted on 6/5/2025 with Witness #2 (W2) stated upon arrival they observed the licensee caring for 7 children, 3 infants and 4 toddlers. W2 said 1 infant was in a crib, the licensee was holding another infant while the third infant was playing with the toddlers. The licensee and children were all together in the front room. W2 said the children were observed to be healthy and in high sprits.

Based on interviews and evidence obtained, the preponderance of evidence standard has been met, therefore, the allegation that the licensee was operating out of ratio is found to be substantiated. California Code of Regulations, Section 102416.(5)(e) is cited on the attached LIC 9099D.

An exit interview was conducted, and the report was reviewed with the licensee, Maria Solis Cuna. Appeal rights were provided.

The Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.00
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20250530145324
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: SOLIS CUNA, MARIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 065407919
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/07/2025
Section Cited
CCR
102416.5(e)
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Staffing Ratio and Capacity - If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
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The licensee agrees to provide a written statement on how she will ensure operating within the staffing ratio requirements.
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This requirement was not met as evidenced by:
Based on an interviews and evidence obtained, the licensee did not comply with the section cited above, which poses a potential health, safety, or personal rights risk to persons in care.
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The plan of correction shall be submitted to CCLD on or before 7/7/2025.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2025
LIC9099 (FAS) - (06/04)
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