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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 070212461
Report Date: 08/23/2024
Date Signed: 08/23/2024 02:07:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2024 and conducted by Evaluator Nyeesha Blount
COMPLAINT CONTROL NUMBER: 02-CC-20240621130225
FACILITY NAME:VALLE VERDE CHILDREN'S CENTERFACILITY NUMBER:
070212461
ADMINISTRATOR:CHRISTINE MULLERFACILITY TYPE:
840
ADDRESS:3275 PEACHWILLOW LANETELEPHONE:
(925) 944-5255
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94598
CAPACITY:158CENSUS: 14DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:CHRISTINE MULLER TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights ~ Staff did not prevent daycare from being harmed by other children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 23, 2024 at 08:30 AM Licensing Program Analyst (LPA) Nyeesha Blount, conducted an Unannounced Complaint site inspection to deliver complaint findings. LPA met with Director Muller Christine, also present was (8) staff member who is background cleared. LPA advised Licensee of the nature of the inspection. Current Census today is 14 children which consists of (14) schoolage children present. LPA obtained a copy of the children's roster, observations and staff interviews were conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given. This report must be kept available for public review for (3) years. Notice of site visit given.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Nyeesha Blount
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2024 and conducted by Evaluator Nyeesha Blount
COMPLAINT CONTROL NUMBER: 02-CC-20240621130225

FACILITY NAME:VALLE VERDE CHILDREN'S CENTERFACILITY NUMBER:
070212461
ADMINISTRATOR:CHRISTINE MULLERFACILITY TYPE:
840
ADDRESS:3275 PEACHWILLOW LANETELEPHONE:
(925) 944-5255
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94598
CAPACITY:158CENSUS: 14DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:CHRISTINE MULLER TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/Lack of Supervision ~ Due to a lack of supervision daycare child wandered away from the facility.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 23, 2024 at 08:30 AM Licensing Program Analyst (LPA) Nyeesha Blount, conducted an Unannounced Complaint site inspection to deliver complaint findings. LPA met with Director Muller Christine, also present was (8) staff member who is background cleared. LPA advised Licensee of the nature of the inspection. Current Census today is 14 children which consists of (14) schoolage children present. LPA obtained a copy of the children's roster, observations and staff interviews were conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given. This report must be kept available for public review for (3) years. Notice of site visit given.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Nyeesha Blount
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2024 and conducted by Evaluator Nyeesha Blount
COMPLAINT CONTROL NUMBER: 02-CC-20240621130225

FACILITY NAME:VALLE VERDE CHILDREN'S CENTERFACILITY NUMBER:
070212461
ADMINISTRATOR:CHRISTINE MULLERFACILITY TYPE:
840
ADDRESS:3275 PEACHWILLOW LANETELEPHONE:
(925) 944-5255
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94598
CAPACITY:158CENSUS: 14DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:CHRISTINE MULLER TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights ~ Staff did not accommodate daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 23, 2024 at 08:30 AM Licensing Program Analyst (LPA) Nyeesha Blount, conducted an Unannounced Complaint site inspection to deliver complaint findings. LPA met with Director Muller Christine, also present was (8) staff member who is background cleared. LPA advised Licensee of the nature of the inspection. Current Census today is 14 children which consists of (14) schoolage children present. LPA obtained a copy of the children's roster, observations and staff interviews were conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given. This report must be kept available for public review for (3) years. Notice of site visit given.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Nyeesha Blount
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2024 and conducted by Evaluator Nyeesha Blount
COMPLAINT CONTROL NUMBER: 02-CC-20240621130225

FACILITY NAME:VALLE VERDE CHILDREN'S CENTERFACILITY NUMBER:
070212461
ADMINISTRATOR:CHRISTINE MULLERFACILITY TYPE:
840
ADDRESS:3275 PEACHWILLOW LANETELEPHONE:
(925) 944-5255
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94598
CAPACITY:158CENSUS: 14DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:CHRISTINE MULLER TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights ~ Staff are discriminating against daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 23, 2024 at 08:30 AM Licensing Program Analyst (LPA) Nyeesha Blount, conducted an Unannounced Complaint site inspection to deliver complaint findings. LPA met with Director Muller Christine, also present was (8) staff member who is background cleared. LPA advised Licensee of the nature of the inspection. Current Census today is 14 children which consists of (14) schoolage children present. LPA obtained a copy of the children's roster, observations and staff interviews were conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given. This report must be kept available for public review for (3) years. Notice of site visit given.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Nyeesha Blount
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2024 and conducted by Evaluator Nyeesha Blount
COMPLAINT CONTROL NUMBER: 02-CC-20240621130225

FACILITY NAME:VALLE VERDE CHILDREN'S CENTERFACILITY NUMBER:
070212461
ADMINISTRATOR:CHRISTINE MULLERFACILITY TYPE:
840
ADDRESS:3275 PEACHWILLOW LANETELEPHONE:
(925) 944-5255
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94598
CAPACITY:158CENSUS: 14DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:CHRISTINE MULLER TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights ~ Staff did not ensure that the daycare child had drinking water.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 23, 2024 at 08:30 AM Licensing Program Analyst (LPA) Nyeesha Blount, conducted an Unannounced Complaint site inspection to deliver complaint findings. LPA met with Director Muller Christine, also present was (8) staff member who is background cleared. LPA advised Licensee of the nature of the inspection. Current Census today is 14 children which consists of (14) schoolage children present. LPA obtained a copy of the children's roster, observations and staff interviews were conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given. This report must be kept available for public review for (3) years. Notice of site visit given.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Nyeesha Blount
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 5