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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 070215131
Report Date: 11/20/2024
Date Signed: 11/20/2024 05:29:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2024 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240905225812
FACILITY NAME:LA PETITE ACADEMY, INC.FACILITY NUMBER:
070215131
ADMINISTRATOR:DAVIS, GRETAFACILITY TYPE:
850
ADDRESS:3891 LAKESIDE DRIVETELEPHONE:
(510) 222-3070
CITY:RICHMONDSTATE: CAZIP CODE:
94806
CAPACITY:84CENSUS: 47DATE:
11/20/2024
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Cynteria RaglerTIME COMPLETED:
05:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not provide adequate supervision to day-care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 20, 2024 at 10:50am Licensing Program Analyst (LPA) Indira Loza met with Director Cynteria Ragler for the purpose of concluding the complaint for the above allegation. Present during the inspection were 47 preschoolers and 5 staff. LPA conducted a tour of the facility for a Health and Safety check.

During the course of the investigation LPA reviewed incident reports, conducted staff, parent, and child interviews. The interviews conducted stated that the children are provided with adequate supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated,

Exit interview conducted.
Report, Notice of Site Visit, and Appeal Rights provided to the Director Cynteria Ragler
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2024 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240905225812

FACILITY NAME:LA PETITE ACADEMY, INC.FACILITY NUMBER:
070215131
ADMINISTRATOR:DAVIS, GRETAFACILITY TYPE:
850
ADDRESS:3891 LAKESIDE DRIVETELEPHONE:
(510) 222-3070
CITY:RICHMONDSTATE: CAZIP CODE:
94806
CAPACITY:84CENSUS: 49DATE:
11/20/2024
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Cynteria RaglerTIME COMPLETED:
05:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not notify parents of children's injuries
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 20, 2024 at 10:50am Licensing Program Analyst (LPA) Indira Loza met with Director Cynteria Ragler to continue the complaint investigation for the above allegation. Present during today's visit were 49 preschool age children and 5 fingerprint cleared staff.

Based on staff and parent interviews conducted it was determined that although the allegation says the parents are not notified of children's injuries, interviews conducted and records reviewed stated that the parents were notified of their child's injuries at the end of the day during pick up. Although the allegation is valid and may have happened, the preponderance of evidence standard has not been met, therefore this allegation has been Unsubstantiated

Exit interview conducted.
Report, Notice of Site Visit, and Appeal Rights provided to Director Cynteria Ragler.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2