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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073401313
Report Date: 09/10/2026
Date Signed: 09/10/2026 11:26:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2026 and conducted by Evaluator Jamel Maiwandi
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260812161145

FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
073401313
ADMINISTRATOR:ZIMMERMAN, PAULAFACILITY TYPE:
840
ADDRESS:150 EAST LELAND ROADTELEPHONE:
(925) 432-8800
CITY:PITTSBURGSTATE:CAZIP CODE:
94565
CAPACITY:24CENSUS: 0DATE:
09/10/2026
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Jade ImmoosTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Personal Rights-day care children are sustaining injuries due to staff neglect
INVESTIGATION FINDINGS:
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On 9/10/2026 at approximately 10:45AM, Licensing Program Analyst (LPA) Jamel Maiwandi conducted a subsequent complaint investigation to the facility to deliver investigation findings. LPA met with assistant director Jade Immoos and explained the purpose of today’s visit. During today's inspection there were 0 children in care with no staff members present. AD stated there are 35 children enrolled. Findings determinations for the above allegation was delivered during today's inspection. Complaintaint alleges day care children are sustaining injuries due to staff neglect.

During the investigation, LPA interviewed staff, reviewed records, conducted observations, and obtained relevant documents.

Continues on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 02-CC-20260812161145
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 073401313
VISIT DATE: 09/10/2026
NARRATIVE
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Page 2
Based on interviews conducted, observations made, and information obtained throughout the investigation, the allegation is found to be UNSUBSTANTIATED. A finding that is unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview conducted with assistant director Jade Immoos, whose signature on this report confirms receipt. Appeal rights were provided.


A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 6