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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073401324
Report Date: 10/09/2024
Date Signed: 10/09/2024 10:39:39 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2024 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240830155341
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
073401324
ADMINISTRATOR:SAUTER, LISAFACILITY TYPE:
830
ADDRESS:2300 MAHOGANY WAYTELEPHONE:
(925) 778-8888
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:36CENSUS: 22DATE:
10/09/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Toria ChatmanTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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Staff did not move sleeping infant to crib.
INVESTIGATION FINDINGS:
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On 10/09/2024 at 9:30 AM, Licensing Program Analyst (LPA) Christina Watts conducted an Unannounced Subsequent Complaint Investigation at Kindercare Learning Center. LPA met with Asst Director Toria Chatman and explained purpose of this investigation. Finding for the above allegation was delivered during the inspection. During today's inspection, there were 22 infant children in care with 6 staff in 2 classrooms. Asst Director stated there are 28 infants enrolled. Complainant alleges that Staff did not move sleeping infant to crib. During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. It was determined that C1 fell asleep on the half circle soft equipment and was left there for about 3-15 minutes. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. Exit interview was conducted with Asst Director, Toria Chatman . Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20240830155341
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 073401324
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/09/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/18/2024
Section Cited
CCR
101430(a)(E)
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101430 Infant Care Activities (a) Notwithstanding Section 101230, the following shall apply: (E) If an infant falls asleep before being placed in a crib, staff shall move the infant to a crib as soon as possible. This requirement has not been met as evidenced by:
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By COB 10/18/2024, Facility stated they will conducted a staff meeting and train staff on infant safe sleep. Facility stated they will submit to licensing a sign in sheet and meeting agenda.
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Based on interviews, the licensee did not comply with the section cited above when C1 fell asleep on half circle soft equipment and left there for 3-15 minutes which poses an potential risk to the health, safety or personal rights of children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2024
LIC9099 (FAS) - (06/04)
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