073402161-9-26-2024-02-CC-MMEA-DAHPER-20241029111534

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073402161
Report Date: 09/26/2024
Date Signed: 09/26/2024 03:39:40 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/16/2024 and conducted by Evaluator Catherine Fernandes

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20240816113245

FACILITY NAME:	SEQUOIA DAY CARE CENTER		FACILITY NUMBER:	073402161
ADMINISTRATOR:	NATALIE RAY		FACILITY TYPE:	850
ADDRESS:	277 BOYD ROAD		TELEPHONE:	(925) 939-6336
CITY:	PLEASANT HILL	STATE: CA	ZIP CODE:	94523
CAPACITY:	30	CENSUS: 22	DATE:	09/26/2024
		UNANNOUNCED	TIME BEGAN:	02:36 PM
MET WITH:	Natalie Ray		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Aides caring for children alone without the proper qualifications.

INVESTIGATION FINDINGS:

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On 9/26/24, at 2:36PM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegation and met with Director Natalie Ray. Present in care were eight preschoolers, and 14 kinders with an additional three staff members. During the investigation LPA Fernandes conducted interviews with parents, staff and children, observed the classroom, reviewed center documentation regarding the allegation and did a walk through of the center.

Based on conflicting interviews and center documentation the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview conducted with Director
Appeal Rights, Report, Notice of Site visit provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Catherine Fernandes
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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