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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073403435
Report Date: 09/10/2024
Date Signed: 09/10/2024 10:51:56 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Ashley Curry
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240814164557
FACILITY NAME:BRENDA'S KIDZ KAREFACILITY NUMBER:
073403435
ADMINISTRATOR:LEWIS, BRENDAFACILITY TYPE:
850
ADDRESS:227 17TH STREETTELEPHONE:
(510) 234-2428
CITY:RICHMONDSTATE: CAZIP CODE:
94801
CAPACITY:31CENSUS: 10DATE:
09/10/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Brenda LewisTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Provider hit daycare child.
INVESTIGATION FINDINGS:
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On 09/10/2024 at 9:15AM Licensing Program Analyst (LPA), A. Curry conducted an unannounced subsequent complaint visit. LPA met with the Director/Owner, Brenda Lewis, to explain the purpose of today's visit. LPA previously toured the facility and conducted interviews with children and parents. During today's visit LPA conducted interviews with staff. Interviews disclosed that at least 5 children were popped, hit, and/or whooped as a form of punishment by at least 2 staff members. Based on the LPA’s interviews, the preponderance of evidence standard has been met. Therefore the above allegation is found to be SUBSTANTIATED. Violations of the California Code of Regulations, Title 22, Division 12, Section 101223(a)(3) is being cited on the attached LIC 9099D.

Office meeting will be scheduled.


***Report continued on LIC 9099C***
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica MathurTELEPHONE: (510) 365-5196
LICENSING EVALUATOR NAME: Ashley CurryTELEPHONE: 510-566-1562
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20240814164557
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: BRENDA'S KIDZ KARE
FACILITY NUMBER: 073403435
VISIT DATE: 09/10/2024
NARRATIVE
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LPA A. Curry informed licensee, Brenda Lewis, that this report dated 09/10/2024 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA A. Curry informed the licensee, Brenda Lewis, to provide a copy of this licensing report dated 09/10/2024 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted, appeal rights were given, and report was reviewed with Director, Brenda Lewis.

SUPERVISOR'S NAME: Monica MathurTELEPHONE: (510) 365-5196
LICENSING EVALUATOR NAME: Ashley CurryTELEPHONE: 510-566-1562
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20240814164557
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: BRENDA'S KIDZ KARE
FACILITY NUMBER: 073403435
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
09/11/2024
Section Cited
CCR
101223(a)(3)
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101223Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...
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by 09/11/2024 all staff will watch Personal Rights video and email written statement indicating all staff watched video. Link to video is below:
https://ccld.childcarevideos.org/child-care-center-operators/childrens-personal-rights-in-child-care/
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This requirement was not met as evidence by:
Based on interviews the licensee did not comply with the section cited above by not ensuring that children are not hit, popped, and/or whooped while in care, which poses an immediate risk to the health, safety, and personal rights while in care.
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By 10/09/2024 all staff must enroll into an acceptable forms of discipline course. Email LPA confirmation of enrollment into course. Please contact the Resource & Referral Agency to assist with finding a course.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica MathurTELEPHONE: (510) 365-5196
LICENSING EVALUATOR NAME: Ashley CurryTELEPHONE: 510-566-1562
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3