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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073404397
Report Date: 07/03/2025
Date Signed: 07/03/2025 10:02:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2025 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20250602115607
FACILITY NAME:WRIGHT, WENDYFACILITY NUMBER:
073404397
ADMINISTRATOR:WRIGHT, WENDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 228-6211
CITY:MARTINEZSTATE: CAZIP CODE:
94553
CAPACITY:14CENSUS: 9DATE:
07/03/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:WENDY WRIGHTTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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PERSONAL RIGHTS- Licensee yelled at children in care
INVESTIGATION FINDINGS:
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13
On July 3, 2025 Licensing Program Analyst (LPA) Tasha Alexander met with licensee Wendy Wright to deliver the findings to the above complaint allegation.

During the course of the investigation, LPA conducted interviews, facility inspection, reviewed records and obtained relevant documents. Although the on at least one occasion, her tone while speaking to a child may have sounded as though she was unpleased, this analyst cannot prove or disprove if the licensee yelled at children in care.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An exit interview was conducted with licensee Wendy Wright.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2025 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20250602115607

FACILITY NAME:WRIGHT, WENDYFACILITY NUMBER:
073404397
ADMINISTRATOR:WRIGHT, WENDYFACILITY TYPE:
810
ADDRESS:210 KINGSTON COURTTELEPHONE:
(925) 228-6211
CITY:MARTINEZSTATE: CAZIP CODE:
94553
CAPACITY:14CENSUS: DATE:
07/03/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:WENDY WRIGHTTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
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5
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7
8
9
PERSONAL RIGHTS- Licensee used unusual form of punishment with children in care
INVESTIGATION FINDINGS:
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13
On July 3, 2025 Licensing Program Analyst (LPA) Tasha Alexander met with licensee Wendy Wright to deliver the findings to the above complaint allegation.

During the course of the investigation, LPA conducted interviews, facility inspection, reviewed records and obtained relevant documents.The licensee confirmed during interview that as a form of discipline, children are told to do "jumping jacks". Based on the information received, this is a violation of children's personal rights.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 3, are being cited on the attached LIC. 9099D.

An exit interview was conducted with licensee Wendy Wright

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 02-CC-20250602115607
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: WRIGHT, WENDY
FACILITY NUMBER: 073404397
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
07/17/2025
Section Cited
CCR
102423(a)(4)
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102423 Personal Rights
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
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Licensee will cease enforcing jumping jacks as a form of discipline immediately. Licensee will review the personal rights videos available on the CCLD website and submit a summary on personal rights violations in child care. licensee will submit the report to CCL 7/17/25.
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(4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY: Licensee confirmed during interview that children are told to do jumping jacks as a form of discipline.
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The Technical Support Program (TSP) has been explained and offered to licensee today.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2025 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20250602115607

FACILITY NAME:WRIGHT, WENDYFACILITY NUMBER:
073404397
ADMINISTRATOR:WRIGHT, WENDYFACILITY TYPE:
810
ADDRESS:210 KINGSTON COURTTELEPHONE:
(925) 228-6211
CITY:MARTINEZSTATE: CAZIP CODE:
94553
CAPACITY:14CENSUS: DATE:
07/03/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:WENDY WRIGHTTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS- Licensee did not provide a safe facility environment to children in care
INVESTIGATION FINDINGS:
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13
On July 3, 2025 Licensing Program Analyst (LPA) Tasha Alexander met with licensee Wendy Wright to deliver the findings to the above complaint allegation.

During the course of the investigation, LPA conducted interviews, facility inspection, reviewed records and obtained relevant documents.The licensee confirmed during interview that a child was able to bite an accessible dog treat while in care. Based on the information received, this is unsafe and a violation of children's personal rights.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 3, are being cited on the attached LIC. 9099D.

An exit interview was conducted with licensee Wendy Wright

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 02-CC-20250602115607
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: WRIGHT, WENDY
FACILITY NUMBER: 073404397
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
07/10/2025
Section Cited
CCR
102423(a)(2)
1
2
3
4
5
6
7
102423 Personal Rights
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
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Licensee will ensure all unsafe items are inaccessible to children in care by 7/10/25.
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(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY: Licensee interview which confirmed that a child was able to access and bite a dog treat while in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5