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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073404566
Report Date: 04/09/2025
Date Signed: 04/09/2025 02:57:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2025 and conducted by Evaluator Mario Caro
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250305091722
FACILITY NAME:BUCKNER, VERNETTAFACILITY NUMBER:
073404566
ADMINISTRATOR:BUCKNER, VERNETTAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 412-0376
CITY:RICHMONDSTATE: CAZIP CODE:
94804
CAPACITY:14CENSUS: 3DATE:
04/09/2025
UNANNOUNCEDTIME BEGAN:
01:33 PM
MET WITH:Buckner, VernettaTIME COMPLETED:
03:11 PM
ALLEGATION(S):
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Licensee hits child(ren) in care
INVESTIGATION FINDINGS:
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On 04/09/25 at 1:35 pm, Licensing Program Analyst (LPA) Mario Caro conducted a Complaint Investigation and delivered findings. LPA met with Licensee Vernetta Buckner, and explained the purpose of today's inspection. Present during the visit were licensee, 1 fingerprint cleared adult, and 2 pre schoolers and 1 school age child in care. During the course of the investigation LPA toured the facility, obtained copies of relevant documents and conducted interviews with staff, children, and parents

An allegation was made that Licensee Licensee hits them on their hands, their legs and their "behinds" with an open hand. Interviews indicated the older children do get popped for mis behaving. Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard2 (a)(1) has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulation , Title 22, 102423(a)(1) Division 12 is being cited on 9099-D page. See LIC9099-D for one Type B citation.
Exit interview was conducted with Licensee Vernetta Buckner. Appeal rights and report were provided.
A NOTICE OF SITE VISIT WAS ISSUED, AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250305091722
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: BUCKNER, VERNETTA
FACILITY NUMBER: 073404566
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/09/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/23/2025
Section Cited
CCR
102423(a)(1)
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Personal Rights:
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. (1) To be treated with dignity in his/her personal relationship with staff and other persons. This requirement was not met as evidenced by:
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Licensee will review personal rights videos on the ccld website and submit a letter of understanding to LPA Caro stating her understanding of what makes up childrens personal rights by POC date 04/23/25.
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Interviews indicated the older children get popped on their behinds for mis behaving which poses a potential risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2025
LIC9099 (FAS) - (06/04)
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