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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073405006
Report Date: 08/27/2025
Date Signed: 08/27/2025 04:18:53 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2025 and conducted by Evaluator Morgan Pringle
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250625091257
FACILITY NAME:GAN B'NAI SHALOM AT CONGREGATION B'NAI SHALOMFACILITY NUMBER:
073405006
ADMINISTRATOR:MEDWIN, MARLAFACILITY TYPE:
850
ADDRESS:74 ECKLEY LANETELEPHONE:
(925) 933-7633
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94596
CAPACITY:65CENSUS: 13DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Raquel AcostaTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Staff left daycare child in wet clothing.
INVESTIGATION FINDINGS:
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On 8/27/2025 at 3:00pm Licensing Program Analyst (LPA) Morgan Pringle met with interim Director Raquel Acosta to deliver findings for a complaint that was received alleging staff left daycare child in wet clothing. Present during LPAs visit were thirteen (13) preschool age children and three (3) additional staff members. Three (3) classrooms, room two (2) three (3) and four (4) were toured. The facility operates from 7:00am - 6:00pm, Monday - Friday.

During LPAs visit facility documents were collected. Multiple interviews stated that children spend time in the water fountain that is inside of the sandbox and tend to get very wet and are sometimes wet at pick-up time. The facility notifies parents via their website and contract that water play is a large part of their philosophy. Other interviews stated that children do get wet and wet clothes are placed in bags and brought home at the end of the day to ensure that children are sent home dry.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250625091257
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: GAN B'NAI SHALOM AT CONGREGATION B'NAI SHALOM
FACILITY NUMBER: 073405006
VISIT DATE: 08/27/2025
NARRATIVE
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Due to the conflicting information received LPA determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with interim Director Raquel Acosta.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2