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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073405628
Report Date: 04/20/2026
Date Signed: 04/20/2026 10:43:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2025 and conducted by Evaluator Morgan Pringle
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20251030162158
FACILITY NAME:SRVSACCA - KIDS COUNTRY AT QUAIL RUNFACILITY NUMBER:
073405628
ADMINISTRATOR:TRUONG, JONATHANFACILITY TYPE:
840
ADDRESS:4040 GOLDEN BAY AVE.TELEPHONE:
(925) 552-4488
CITY:SAN RAMONSTATE: CAZIP CODE:
94582
CAPACITY:174CENSUS: 6DATE:
04/20/2026
UNANNOUNCEDTIME BEGAN:
10:02 AM
MET WITH:Justin TruongTIME COMPLETED:
10:43 AM
ALLEGATION(S):
1
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9
Daycare child was sexually abused while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
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12
13
On 4/20/2026 at 10:02am Licensing Program Analyst (LPA) Morgan Pringle met with facility director Jonathan Truong to deliver findings for a complaint that was received for the allegation stated above. Present during LPAs visit were six (6) school age children and three (3) additional staff members. The facility operates in a seperate building on the far-left side of the Quail Run Elementary School campus in three (3) rooms. The facility operates from 6:30am – 6:30pm Monday – Friday.

In conclusion to the Departments investigation it was determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with director Jonathan Truong.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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