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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073406613
Report Date: 06/26/2026
Date Signed: 06/26/2026 11:07:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2026 and conducted by Evaluator Jamel Maiwandi
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260428101948
FACILITY NAME:LUNA-ROBINSON, FRANCESFACILITY NUMBER:
073406613
ADMINISTRATOR:LUNA-ROBINSON, FRANCESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 727-8624
CITY:PITTSBURGSTATE: CAZIP CODE:
94565
CAPACITY:14CENSUS: 9DATE:
06/26/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Francis Robinson LunaTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Other-Licensee is not present for at least 80% of day care hours
INVESTIGATION FINDINGS:
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On 6/26/2026 at approximately 09:00AM Licensing Program Analysts (LPA) Jamel Maiwandi and Ashley Hollinger conducted a subsequent complaint investigation at Francis Luna-Robinson to deliver investigation findings. LPAs met with licensee Francis Luna Robinson and explained the purpose of today’s visit. During today's inspection there were 7 school-age children and 2 infants in care with 2 staff members present. Licensee stated there are 14 children enrolled. Findings determinations for the above allegation was delivered during today's inspection. Complaintaint alleges licensee is not present for at least 80% of day care hours. During the course of the investigation, LPAs conducted interviews with relevant parties, completed a physical plant inspection, made observations, and reviewed copies of requested documents. It was deteremined that LPAs could not verify that licensee was not present during 80% of the daycare hours.

Continues on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 02-CC-20260428101948
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: LUNA-ROBINSON, FRANCES
FACILITY NUMBER: 073406613
VISIT DATE: 06/26/2026
NARRATIVE
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Based on interviews conducted and information obtained throughout the investigation, the allegation is found to be UNSUBSTANTIATED. A finding that is unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with licensee Francis Luna Robinson, whose signature on this report confirms receipt. Appeal rights were provided.


A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Jamel Maiwandi
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4