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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073407234
Report Date: 07/14/2026
Date Signed: 07/14/2026 11:41:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2026 and conducted by Evaluator Julia Placencia
COMPLAINT CONTROL NUMBER: 52-CC-20260612112714
FACILITY NAME:TALAVERA, PAOLAFACILITY NUMBER:
073407234
ADMINISTRATOR:TALAVERA, PAOLAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 222-8044
CITY:SAN RAMONSTATE: CAZIP CODE:
94583
CAPACITY:14CENSUS: 0DATE:
07/14/2026
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Paola TalaveraTIME COMPLETED:
11:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Licensee yells at children in care
Personal Rights - Licensee hit child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 14, 2026 at 11:20am, Licensing Program Analyst (LPA) Julia Placencia arrived unannounced to close the complaint regarding the allegations above. LPA met with licensee Paola Talavera. There were no children in care present today.

Through the course of the investigation, LPA made observations and conducted interviews. There is not enough evidence to determine if the allegations that the licensee yelled and/or hit children in care are true or false.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted with licensee Paola Talavera.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Julia Placencia
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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