073408260-1-12-2023-02-CC-MMEA-CN97ZP-20230119210639

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073408260
Report Date: 01/12/2023
Date Signed: 01/12/2023 12:56:17 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
BAY AREA-CC OAKLAND, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2022 and conducted by Evaluator Caroline Colson

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20221019112130

FACILITY NAME:	CREATIVE MONTESSORI PRESCHOOL		FACILITY NUMBER:	073408260
ADMINISTRATOR:	AKTER, SILVIA		FACILITY TYPE:	850
ADDRESS:	1350 MORAGA WAY		TELEPHONE:	(925) 377-8314
CITY:	MORAGA	STATE: CA	ZIP CODE:	94556
CAPACITY:	23	CENSUS: 15	DATE:	01/12/2023
		UNANNOUNCED	TIME BEGAN:	10:21 AM
MET WITH:	Silvia Akter		TIME COMPLETED:	01:10 PM

ALLEGATION(S):

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Personal Rights - Staff is scratching the daycare children as a form of punishment

INVESTIGATION FINDINGS:

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On Thursday, January 12, 2023 at 10:21 AM, Licensing Program Analyst (LPA) Caroline Colson met with Silvia Akter, Center Director, for an unannounced complaint investigation. There are 15 children present with 2 staff members including the director. Interviews were conducted. Interviews revealed that there is no written discipline policy for the children. Some children have expressed that "time out" is the form of discipline used by staff. Staff deny that children are being scratched as a form of discipline. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged allegation did or did not occur. Based upon the investigation, the complaint allegation is Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given.
Notice of Site visit must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Mayla Mendoza	TELEPHONE: (510) 292-2724
LICENSING EVALUATOR NAME: Caroline Colson	TELEPHONE: (510) 725-7008
LICENSING EVALUATOR SIGNATURE:	DATE: 01/12/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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