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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408280
Report Date: 03/01/2024
Date Signed: 03/01/2024 11:04:08 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2024 and conducted by Evaluator Monica Mathur
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240201083750
FACILITY NAME:FOOTPRINTS PRESCHOOLFACILITY NUMBER:
073408280
ADMINISTRATOR:ROBBERS, MARY MARGARETFACILITY TYPE:
850
ADDRESS:50 WOODSWORTH LNTELEPHONE:
(925) 685-7354
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:32CENSUS: 12DATE:
03/01/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Mary Margaret RobbersTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Responsibility for Providing Care & Supervision: Staff left day care children unattended
INVESTIGATION FINDINGS:
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On 3/1/24 Licensing Program Analysts (LPAs) Monica Mathur and Brindha Govindasamy conducted a subsequent Complaint Investigation at Footprints Preschool. LPAs met with Director, Mary Margaret Robbers and explained the purpose of today's investigation.

During course of investigation LPAs inspected the facility, observed classrooms, reviewed files, conducted interviews and obtained relevant documents. It was determined that on 1/11/24 Child C1 was left alone unsupervised in the outdoor play yard for at least 3-4 minutes after class transitioned from yard to indoor classroom with 2 staff. Staff person responsible for walking at rear end of the line did not notice a child was left behind. Later staff noticed C1 missing and was found in the yard waiting at the door. C1 stayed within the enclosed yard and premises. The incident indicates lack of supervision and posed a potential risk to health and safety of child in care.

continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Monica Mathur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20240201083750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: FOOTPRINTS PRESCHOOL
FACILITY NUMBER: 073408280
VISIT DATE: 03/01/2024
NARRATIVE
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Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is cited on 9099-D page.

Director states since the incident they have made changes and put plans in place. Staff keep a children roster with them at all times, do regular head counts, children line up in a separate area in the yard and not behind the door as they would before. Facility has conducted staff meeting to discuss supervision. Facility is reminded staff must stay vigilant, provide 100% visual supervision and regular head counts especially during transitions.

Information on Child Care Advocates was provided to Director for resources and support.
Exit interview was conducted with Director, Mary Margaret Robbers.
A NOTICE OF SITE VISIT WAS ISSUED, AND MUST BE POSTED FOR 30 DAYS.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Monica Mathur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20240201083750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTPRINTS PRESCHOOL
FACILITY NUMBER: 073408280
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/01/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/08/2024
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs (1) No child(ren) shall be left without the supervision of a teacher at any time, Supervision shall include visual observation. This requirement is not met as evidenced by:
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By POC Due Date 3/8/24 Director agreed to:
submit written plan of corrections put in place to stay in compliance.
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Per investigation and information on 1/11/24 C1 was left alone unsupervised in the yard for at least 3-4 minutes. Class transitioned indoor with 2 staff who did not notice a child left behind. Later another staff found child. C1 stayed within the enclosed yard and premises. This is lack of supervision and posed a potential risk to health and safety of child in care
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Director states since the incident they have made changes, put plans in place. Staff keeps children roster at all times, regular head count, children line up in a separate area in the yard and not behind the door as they did before. Facility is reminded staff must stay vigilant, provide 100% visual supervision at all times.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Monica Mathur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/01/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3