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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408280
Report Date: 07/16/2026
Date Signed: 07/16/2026 12:55:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2026 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260601135807
FACILITY NAME:FOOTPRINTS PRESCHOOLFACILITY NUMBER:
073408280
ADMINISTRATOR:ROBBERS, MARY MARGARETFACILITY TYPE:
850
ADDRESS:50 WOODSWORTH LNTELEPHONE:
(925) 685-7354
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:32CENSUS: 15DATE:
07/16/2026
UNANNOUNCEDTIME BEGAN:
12:26 PM
MET WITH:Maliya ManningTIME COMPLETED:
01:06 PM
ALLEGATION(S):
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Staff did not provide adequate supervision to the daycare children.
INVESTIGATION FINDINGS:
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On 07/16/2026 Licensing Program Analysts (LPAs) Dana Santiago and Ashley Hollinger arrived unannounced to deliver the findings to the above allegation and met with Assistant Director Maliya Manning. Present in care were 15 preschoolers with additional 2 staff members. During the investigation LPA Santiago conducted interviews, reviewed center video footage regarding the allegation and did a walk through of the center.
On video footage on dates: 5/07/26 (from 11:22AM-11:40AM), 5/12/26 (at 12:41PM), 6/3/26 (during 8:42AM-1:35PM) S1 was seen leaving the Dolphin classroom to go the connecting play yard to the while supervising children in care without another staff member watching the children.

Report continues on 9099c, Page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20260601135807
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: FOOTPRINTS PRESCHOOL
FACILITY NUMBER: 073408280
VISIT DATE: 07/16/2026
NARRATIVE
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Page 2------------------

It was revealed that there were other occurrences of the Dolphin class without appropriate supervision.
The preponderance of evidence standard has been met, therefore this allegation was found to be SUBSTANTIATED. Title 22, Section 101223(a)(2) was cited during today's visit. See LIC9099-D for one Type B citation.
Exit interview was conducted with the Assistant Director Maliya Manning, and a copy of this report and Appeal Rights were provided. The Notice of Site Visit form was provided and must be posted for 30 days.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20260601135807
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTPRINTS PRESCHOOL
FACILITY NUMBER: 073408280
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/31/2026
Section Cited
CCR
101229(a)(1)
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(a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement has not been met as evidenced by:
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Assistant Director stated they will conduct a staff meeting and training based on CCLD videos. Proof of completion will be sent to the department by 07/31/26.
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S1 was seen leaving the Dolphin classroom to go the connecting play yard to the while supervising children in care without another staff member watching the children. It was revealed that there were other occurrences of the Dolphin class without appropriate supervision.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3