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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408734
Report Date: 06/18/2026
Date Signed: 06/18/2026 11:22:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2026 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260423081809
FACILITY NAME:HERNANDEZ LOPEZ, SANDRAFACILITY NUMBER:
073408734
ADMINISTRATOR:SANDRA HERNANDEZ LOPEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 205-6312
CITY:SAN PABLOSTATE: CAZIP CODE:
94806
CAPACITY:14CENSUS: 8DATE:
06/18/2026
UNANNOUNCEDTIME BEGAN:
10:16 AM
MET WITH:Sandra Hernandez LopezTIME COMPLETED:
11:20 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee hit child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 18, 2026 at 10:16am, Licensing Program Analyst (LPA) Indira Loza met with Licensee Sandra Hernandez Lopez to deliver the findings for the complaint investigation. Present during today's visit were one infant, two preschool-age children, 5 school-age children, Licensee's minor child, and Licensee's spouse. LPA toured the daycare for a Health and Safety check.

During the course of the investigation, LPA conducted observations, reviewed documents, and conducted interviews. It was alleged that the Licensee hit C1 after C1 bit another child in care. Based on observations and interviews conducted, it has been determined that the licensee redirects the children to another activity and will provide verbal reminders to the children during times of conflict between the children. Therefore, the allegation that the Licensee hit a child in care is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit Interview conducted.
Report reviewed with Licensee Sandra Hernandez Lopez. Notice of Site Visit provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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