073408897-6-4-2026-02-CC-MMAR-DV7PGC-20260619111807

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073408897
Report Date: 06/04/2026
Date Signed: 06/04/2026 04:26:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2026 and conducted by Evaluator Dana Santiago

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20260406125738

FACILITY NAME:	FOUNTAINHEAD MONTESSORI SCHOOL-PLEASANT HILL		FACILITY NUMBER:	073408897
ADMINISTRATOR:	RIZVI, SUMAIRA		FACILITY TYPE:	850
ADDRESS:	1715 OAK PARK BOULEVARD		TELEPHONE:	(925) 967-2655
CITY:	PLEASANT HILL	STATE: CA	ZIP CODE:	94523
CAPACITY:	99	CENSUS: 72	DATE:	06/04/2026
		UNANNOUNCED	TIME BEGAN:	01:12 PM
MET WITH:	Sumaira Rizvi		TIME COMPLETED:	04:13 PM

ALLEGATION(S):

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Personal Rights: Staff covered day care child's face during nap time.

INVESTIGATION FINDINGS:

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On 06/04/2026 Licensing Program Analysts (LPAs) Dana Santiago and Nicole Reynoso conducted a subsequent inspection to deliver the findings to the above complaint allegation. LPAs met with facility director Sumaira Rizvi and explained the purpose the visit.

LPAs conducted interviews, record reviews, and a facility observation on multiple visits. During last inspection visit relative documents were obtained.
Complainant statement alleges that the staff covered day care child's face during nap time. Further investigation has been conducted.

Due to conflicting information gathered, LPAs determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Facility Director Sumaira Rizvi.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:	DATE: 06/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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