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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408903
Report Date: 07/26/2022
Date Signed: 07/26/2022 04:21:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2022 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20220719085046
FACILITY NAME:SUNSHINE HOUSE CONCORDFACILITY NUMBER:
073408903
ADMINISTRATOR:SIERRA, CHRISTYFACILITY TYPE:
850
ADDRESS:3585 PORT CHICAGO HIGHWAYTELEPHONE:
(707) 592-6405
CITY:CONCORDSTATE: CAZIP CODE:
94520
CAPACITY:54CENSUS: 47DATE:
07/26/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:CRYSTAL OCHOATIME COMPLETED:
04:30 PM
ALLEGATION(S):
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PERSONAL RIGHTS- Facility not maintained in a comfortable temperature for daycare children
INVESTIGATION FINDINGS:
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LICENSING PROGRAM ANALYST TASHA ALEXANDER MET WITH CENTER DIRECTOR CRYSTAL OCHOA IN REGARDS TO THE ABOVE COMPLAINT ALLEGATION.

UPON ARRIVAL THERE ARE 47 CHILDREN PRESENT ALONG WITH 11 STAFF MEMBERS, INCLUDING DIRECTOR. TODAY AN INTERVIEW WAS CONDUCTED WITH STAFF AND AN INSPECTION OF THE FACILITY WAS CONDUCTED. IT IS ALSO NOTED AT ARRIVAL, LPA OBSERVED A NEW AIR CONDITIONING SYSTEM BEING PROFESSIONALLY INSTALLED AT THE FACILITY.

BASED ON LPAs OBSERVATIONS AND INTERVIEWS WHICH WERE CONDUCTED AND RECORDS REVIEW, THE PREPONDERANCE OF EVIDENCE STANDARD HAS BEEN MET, THEREFORE THE ABOVE ALLEGATION IS FOUND TO BE SUBSTANTIATED. CALIFORNIA CODE OF REGULATIONS, (Title 22, Division 12, Chapter number 1), ARE BEING CITED ON THE ATTACHED LIC. 9099D.”
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20220719085046
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: SUNSHINE HOUSE CONCORD
FACILITY NUMBER: 073408903
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/26/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/26/2022
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
REQUIREMENT WAS NOT MET AS EVIDENCED BY:
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DEFICIENCY HAS BEEN CORRECTED. LPA OBSERVED A NEW A/C SYSTEM BEING INSTALLED DURING TODAY'S INSPECTION.

LICENSEE WILL ENSURE THAT THE TEMPERATURE INDOORS IS AT LEAST 20 DEGREES LOWER THAN THE TEMPERATURE OUTSIDE DURING EXTREME WEATHER (HEAT).
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ON AT LEAST ONE OCCASION THE FACILITY WAS NOT MAINTAINED IN A COMFORTABLE TEMPERATURE FOR DAY CARE CHILDREN WHEN THE AIR CONDITIONING SYSTEM WAS NOT WORKING DURING HOT TEMPERATURES OUTSIDE. .
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2022
LIC9099 (FAS) - (06/04)
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