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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408903
Report Date: 01/13/2023
Date Signed: 01/13/2023 12:51:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/04/2023 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20230104135755
FACILITY NAME:SUNSHINE HOUSE CONCORDFACILITY NUMBER:
073408903
ADMINISTRATOR:SIERRA, CHRISTYFACILITY TYPE:
850
ADDRESS:3585 PORT CHICAGO HIGHWAYTELEPHONE:
(707) 592-6405
CITY:CONCORDSTATE: CAZIP CODE:
94520
CAPACITY:54CENSUS: 44DATE:
01/13/2023
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:CRYSTAL OCHOATIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
OTHER- FACILITY IS RETALIATING AGAINST CHILD

OTHER- FACILITY IS DISCRIMINATING AGAINST CHILD
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LICENSING PROGRAM ANALYST TASHA ALEXANDER MET TODAY WITH CENTER DIRECTOR CRYSTAL OCHOA FOR AN UNANNOUNCED COMPLAINT INVESTIGATION TO DISCUSS THE ABOVE ALLEGATIONS.

UPON ARRIVAL THERE ARE 44 PRESCHOOL AGE CHILDREN PRESENT ALONG WITH 7 STAFF MEMBERS. TODAY AN INTERVIEW WAS CONDUCTED WITH CENTER DIRECTOR AND STAFF AND CLASSROOM OBSERVATION WAS CONDUCTED. RELEVANT DOCUMENTS WERE ALSO REQUESTED, RECEIVED AND REVIEWED. DOCUMENTS FROM COMPLAINANT WERE ALSO RECEIVED AND REVIEWED.

ALTHOUGH THE ALLEGATIONS MAY HAVE HAPPENED OR IS VALID, THERE IS NOT A PREPONDERANCE OF EVIDENCE TO PROVE THE ALLEGED VIOLATIONS DID OR DID NOT OCCUR, THEREFORE THE ALLEGATION IS UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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