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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408919
Report Date: 02/26/2026
Date Signed: 02/26/2026 11:50:02 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2026 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260206145451
FACILITY NAME:KID TIME, INC.FACILITY NUMBER:
073408919
ADMINISTRATOR:CASWELL, ANGELAFACILITY TYPE:
850
ADDRESS:2551 PLEASANT HILL ROADTELEPHONE:
(925) 930-6550
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:29CENSUS: 14DATE:
02/26/2026
UNANNOUNCEDTIME BEGAN:
08:38 AM
MET WITH:Angela CaswellTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Physical Plant: Staples are exposed and can poke a child
INVESTIGATION FINDINGS:
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On 02/26/2026 Licensing Program Analysts (LPAs) Dana Santiago and Ashley Hollinger met with director to investigate the above allegation. There were 10 preschoolers and 4 toddlers in care and 3 staff present during today's inspection.
It was reported that staples are exposed and can poke a child. During today's inspection LPAs observed multiple staples on a curtain covering a bookshelf that was accessible to children. LPAs brought it to the attention of the Director and the curtain was immediately removed.
Based on LPAs observation, the preponderance of evidence standard has been met, therefore the above allegation is to be SUBSTANTIATED. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D.
Exit Interview was conducted with Angela Caswell. Appeal Rights were provided. Notice of Site visit was provided and must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 02-CC-20260206145451
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: KID TIME, INC.
FACILITY NUMBER: 073408919
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/26/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/26/2026
Section Cited
CCR
101238(a)
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101238 Buildings and Grounds
(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by:
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The facility shall remove the curtain immediately.
During today's inspection, LPAs brought it to the attention of the Director, the curtain was removed and made inaccessible to children.
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LPAs observed multiple staples on a curtain covering a bookshelf that was accessible to children.
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POC was cleared and clearance letter was provided.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2