<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408920
Report Date: 06/25/2025
Date Signed: 06/25/2025 12:21:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2025 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250530082119
FACILITY NAME:DISCOVERYLAND PRESCHOOLFACILITY NUMBER:
073408920
ADMINISTRATOR:NICHELLE JAMES-ST.HELENFACILITY TYPE:
850
ADDRESS:800 GRAYSON ROADTELEPHONE:
(925) 278-1354
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:70CENSUS: 12DATE:
06/25/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Diana BodnaryukTIME COMPLETED:
12:36 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff talk to the children in harsh and forceful tones.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
 On 06/25/25 at 8:30am Licensing Program Analysts (LPAs) Mario Caro and Dana Santiago conducted a Continued Unannounced Complaint Investigation and met with teacher Diana Bodnaryuk to deliver findings. During the visit there were 12 preschool aged children in care. During today's visit LPAs observed the facility, and Delivered findings.

An allegation was made that Staff talk to the children in harsh and forceful tones. Interviews indicated conflicting information therefore the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with teacher Diana Bodnaryuk.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2025 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250530082119

FACILITY NAME:DISCOVERYLAND PRESCHOOLFACILITY NUMBER:
073408920
ADMINISTRATOR:NICHELLE JAMES-ST.HELENFACILITY TYPE:
850
ADDRESS:800 GRAYSON ROADTELEPHONE:
(925) 278-1354
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:70CENSUS: 12DATE:
06/25/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Diana BodnaryukTIME COMPLETED:
12:36 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff forces children to stay on cots during nap time.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
 On 06/25/25 at 8:30am Licensing Program Analysts (LPAs) Mario Caro and Dana Santiago conducted a Continued Unannounced Complaint Investigation and met with teacher Diana Bodnaryuk to deliver findings. During the visit there were 12 preschool aged children in care. During today's visit LPAs observed the facility, and Delivered findings.

An allegation was made that Staff forces children to stay on cots during nap time. On multiple visits LPAs observed children sitting up on their cots quietly during nap time, water bottles in the nap room, and children being brought out to use the restroom. Interviews and observation indicated conflicting information therefore the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with teacher Diana Bodnaryuk.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2025 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250530082119

FACILITY NAME:DISCOVERYLAND PRESCHOOLFACILITY NUMBER:
073408920
ADMINISTRATOR:NICHELLE JAMES-ST.HELENFACILITY TYPE:
850
ADDRESS:800 GRAYSON ROADTELEPHONE:
(925) 278-1354
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:70CENSUS: 12DATE:
06/25/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Diana BodnaryukTIME COMPLETED:
12:36 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Children are left unattended in the bathroom.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
 On 06/25/25 at 8:30am Licensing Program Analysts (LPAs) Mario Caro and Dana Santiago conducted a Continued Unannounced Complaint Investigation and met with teacher Diana Bodnaryuk to deliver findings. During the visit there were 12 preschool aged children in care. During today's visit LPAs observed the facility, and Delivered findings.

An allegation was made that Children are left unattended in the bathroom. On multiple visits LPAs observed staff taking children to the restrooms during nap time. Interviews and observation indicated conflicting information therefore the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with teacher Diana Bodnaryuk.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2025 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250530082119

FACILITY NAME:DISCOVERYLAND PRESCHOOLFACILITY NUMBER:
073408920
ADMINISTRATOR:NICHELLE JAMES-ST.HELENFACILITY TYPE:
850
ADDRESS:800 GRAYSON ROADTELEPHONE:
(925) 278-1354
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:70CENSUS: 12DATE:
06/25/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Diana BodnaryukTIME COMPLETED:
12:36 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is not in sanitary conditions.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/25/25 at 8:30am Licensing Program Analysts (LPAs) Mario Caro and Dana Santiago conducted a Continued Unannounced Complaint Investigation and met with teacher Diana Bodnaryuk to deliver findings. During the visit there were 12 preschool aged children in care. During today's visit LPAs observed the facility, and Delivered findings.

An allegation was made that the Facility is not in sanitary conditions. Interviews indicated conflicting information therefore the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with teacher Diana Bodnaryuk.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 5