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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408951
Report Date: 07/24/2025
Date Signed: 07/24/2025 04:54:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Kayla Merchant
COMPLAINT CONTROL NUMBER: 02-CC-20250429145258
FACILITY NAME:KIDS FIRST ACADEMYFACILITY NUMBER:
073408951
ADMINISTRATOR:AIMEE KRISTINA G. CARRILLOFACILITY TYPE:
850
ADDRESS:3764 CLAYTON RDTELEPHONE:
(925) 323-1737
CITY:CONCORDSTATE: CAZIP CODE:
94521
CAPACITY:40CENSUS: DATE:
07/24/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Monice BarcenaTIME COMPLETED:
05:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day care child sustained unexplained injury
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/24/2025 at 2:00 PM Licensing Program Analysts (LPAs) Kayla Merchant and Cherie Acosta conducted an unannounced Subsequent Complaint Investigation at Kids First Academy. LPAs met with Director, Monica Barcena and explained the purpose of today’s inspection. Present today are 4 staff and 14 preschoolers. The finding for the above allegation was delivered during the inspection. During course of investigation LPA conducted facility inspection, observations, record review, interviews and obtained documents. It was determined that although the child may have sustained an injury, it cannot be confirmed that the injury was sustained while in care.
Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation.
Exit interview conducted with Director, Monica Barcena
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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