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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408952
Report Date: 04/01/2026
Date Signed: 04/01/2026 04:00:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2026 and conducted by Evaluator Kayla Merchant
COMPLAINT CONTROL NUMBER: 02-CC-20260330132140
FACILITY NAME:KIDS FIRST ACADEMYFACILITY NUMBER:
073408952
ADMINISTRATOR:AIMEE KRISTINA G. CARRILLOFACILITY TYPE:
840
ADDRESS:3764 CLAYTON RDTELEPHONE:
(925) 323-1737
CITY:CONCORDSTATE: CAZIP CODE:
94521
CAPACITY:15CENSUS: 11DATE:
04/01/2026
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Maria Monica BarcenaTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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9
Licensee consumed marijuana during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to children in care.
INVESTIGATION FINDINGS:
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On 4/1/2026 at 2:45 PM, Licensing Program Analyst (LPA) Kayla Merchant conducted an unannounced Initial Complaint Investigation at Kids First Academy. LPA met with Director, Monica Barcena, and explained the purpose of today’s inspection. The finding for the above allegation was delivered during the inspection. Complainant alleges that Licensee consumed marijuana during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to children in care.
The children to satff ratio during today's inspection is 11:2 (1 Fully qualified teacher and 1 Assistant) and is within ratio requirements.
During course of investigation LPA conducted facility inspection, observations, and interviews, and obtained documents. During interviews with staff and the licensee, it was stated by all staff that they have not been under the influence of drugs, including marijuana, and that they have not observed anyone appear to be under the influence of drugs, including the licensee. During LPA's inspections on 3/12/2026 and 4/1/2026, the licensee did not appear to be under the influence of drugs, including marijuana. The licensee eye were not low, red, or glossy. The licensee's speech was not slurred or delayed. LPA did not observe any risk to children in care
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2026 and conducted by Evaluator Kayla Merchant
COMPLAINT CONTROL NUMBER: 02-CC-20260330132140

FACILITY NAME:KIDS FIRST ACADEMYFACILITY NUMBER:
073408952
ADMINISTRATOR:AIMEE KRISTINA G. CARRILLOFACILITY TYPE:
840
ADDRESS:3764 CLAYTON RDTELEPHONE:
(925) 323-1737
CITY:CONCORDSTATE: CAZIP CODE:
94521
CAPACITY:15CENSUS: DATE:
04/01/2026
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Maria Monica BarcenaTIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee smokes on the premises.
INVESTIGATION FINDINGS:
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13
On 4/1/2026 at 2:45 PM, Licensing Program Analyst (LPA) Kayla Merchant conducted an unannounced Initial Complaint Investigation at Kids First Academy. LPA met with Director, Monica Barcena, and explained the purpose of today’s inspection. The finding for the above allegation was delivered during the inspection. Complainant alleges that Licensee smokes on the premises.

The children to satff ratio during today's inspection is 11:2 (1 Fully qualified teacher and 1 Assistant) and is within ratio requirements.

During course of investigation LPA conducted facility inspection, observations, and interviews, and obtained documents. During interviews with staff, including the licensee, it was stated by all staff that they have not smoked at the facility, including marijuana, and that they have not observed anyone smoking at the facility, including the licensee. During LPA's inspections on 2/13/2026 3/12/2026 and 4/1/2026, no staff was observed smoking at the facility, including the licensee and the LPA did not smell smoke inside or outside the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 02-CC-20260330132140
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: KIDS FIRST ACADEMY
FACILITY NUMBER: 073408952
VISIT DATE: 04/01/2026
NARRATIVE
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Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
No Deficiency has been cited for this allegation.
Exit interview conducted and report reviewed with Director, Monica Barcena

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 02-CC-20260330132140
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: KIDS FIRST ACADEMY
FACILITY NUMBER: 073408952
VISIT DATE: 04/01/2026
NARRATIVE
1
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3
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5
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Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
No Deficiency has been cited for this allegation.
Exit interview conducted and report reviewed with Director, Monica Barcena

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5