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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409379
Report Date: 09/11/2026
Date Signed: 09/11/2026 04:03:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2026 and conducted by Evaluator Ashley Hollinger
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260804151041
FACILITY NAME:MELGAR RAMIREZ, BEATRIZFACILITY NUMBER:
073409379
ADMINISTRATOR:MELGAR RAMIREZ, BEATRIZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 372-5007
CITY:RICHMONDSTATE: CAZIP CODE:
94801
CAPACITY:14CENSUS: 8DATE:
09/11/2026
UNANNOUNCEDTIME BEGAN:
01:52 PM
MET WITH:Beatriz Melgar RamirezTIME COMPLETED:
04:03 PM
ALLEGATION(S):
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PERSONAL RIGHTS - Day care chilldren sustained fractures due to licensee neglect
INVESTIGATION FINDINGS:
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On 09/11/2026 at 01:52 PM, Licensing Program Analysts (LPAs) Ashley Hollinger and Vandana Eswara arrived at the facility to conduct an Unannounced Subsequent Complaint Investigation at Beatriz Melgar Ramirez's Family Child Care Home. LPAs were permitted entry into the Facility by Licensee Beatriz Melgar Ramirez. Licensee's assistant, who is fingerprint cleared, and seven (7) preschoolers and one (1) infant were present during today’s inspection. The finding for the above allegation was delivered during the inspection to which the Complainant alleges that Day care chilldren sustained fractures due to Licensee neglect.

During the investigation, LPAs inspected the facility, conducted interviews, and reviewed relevant information. Based on the information obtained, there was insufficient evidence to establish that any reported fractures resulted from negligence by the Licensee.

SEE LIC9099C------------------------------------------------------------------------------------------------------------------------
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Ashley Hollinger
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20260804151041
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: MELGAR RAMIREZ, BEATRIZ
FACILITY NUMBER: 073409379
VISIT DATE: 09/11/2026
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No Deficiency has been cited for this allegation.

Exit interview was conducted with Licensee Beatriz Melgar Ramirez and appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Ashley Hollinger
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2