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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409593
Report Date: 09/22/2026
Date Signed: 09/22/2026 04:36:13 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2026 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260721082802
FACILITY NAME:LITTLE TREASURES KIDS ACADEMYFACILITY NUMBER:
073409593
ADMINISTRATOR:MIRNA BYMASTERFACILITY TYPE:
860
ADDRESS:3120 SHANE DRIVETELEPHONE:
(510) 275-3194
CITY:RICHMONDSTATE: CAZIP CODE:
94806
CAPACITY:71CENSUS: 31DATE:
09/22/2026
UNANNOUNCEDTIME BEGAN:
01:47 PM
MET WITH:Mirna BymasterTIME COMPLETED:
04:50 PM
ALLEGATION(S):
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Child sustained injury due to staff neglect or physical abuse that resulted in medical treatment
INVESTIGATION FINDINGS:
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On September 22, 2026 at 1:47pm Licensing Program Analyst (LPA) Indira Loza arrived at the facility to deliver the findings of the complaint allegation. LPA met with Director Mirna Bymaster and explained the purpose of today’s visit. Present during today’s visit were 28 preschoolers, 3 infants, and 8 staff. LPA toured the center for a health and safety check.

During the course of the investigation, LPA reviewed records, conducted interviews, and observed the facility’s operations. The Reporting Party alleged that S1 caused nursemaid's elbow on C1's arm by pulling it. Based on interviews conducted it has been determined that S1 did hurt C1's arm by pulling it. However, there is conflicting information on exactly how it happened - whether it was from the S1 preventing C1 from a fall or from a game S1 and C1 were playing. Therefore, the allegation is Substantiated, the preponderance of evidence standard has been met. Title 22, California Code of Regulations is 101223(a)(2) being cited on the attached LIC 9099-D.

Exit Interview conducted. Report reviewed with Licensee Nyisha Galvez. Notice of Site Visit provided and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 02-CC-20260721082802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LITTLE TREASURES KIDS ACADEMY
FACILITY NUMBER: 073409593
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/22/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/16/2026
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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The Director shall conduct a staff meeting explaining how to safely prevent a child from hurting themselves. The meeting shall also discuss what games have the potential to cause children injuries and safe alternative games shall be provided. The staff shall also sign an attestation stating they understand the objectives of the meeting. The Director shall send the sign-in log from the meeting and the staff attestations no later than 10/16/26.
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This requirement was not met as evidenced by: Based on interviews and records reviewed, it has been determined that S1 caused C1's arm injury by pulling C1's arm. This poses a risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
LIC9099 (FAS) - (06/04)
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