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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409600
Report Date: 06/23/2026
Date Signed: 06/23/2026 11:26:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2026 and conducted by Evaluator Kareeca Sykes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260430084015
FACILITY NAME:YMCA OF THE EAST BAY - EAST TREGALLAS ELCFACILITY NUMBER:
073409600
ADMINISTRATOR:BIRDIE WINROWFACILITY TYPE:
860
ADDRESS:112 EAST TREGALLAS ROADTELEPHONE:
(510) 809-2261
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:102CENSUS: 34DATE:
06/23/2026
UNANNOUNCEDTIME BEGAN:
09:13 AM
MET WITH:Shamaica WalkerTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff do not ensure day care child's diapering needs are met
INVESTIGATION FINDINGS:
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On 06/23/2026 at 9:13AM Licensing Program Analyst (LPA) Kareeca "Reeca" Sykes conducted an Unannounced Subsequent complaint investigation at YMCA of the East Bay - East Tregallas ELC. LPA met with Director, Shamaica Walker and explained the purpose of the visit. During the visit, LPA observed 34 preschool age children in care, with seven (7) staff, in three (3) classrooms. The Director stated there are currently 44 preschool children enrolled.

The complainant alleged that "Staff do not ensure day care child's diapering needs are met". During the investigation, LPA conducted a physical plant inspection, reviewed facility policies, and conducted interviews. The reporting party was unable to provide specific dates, times, or any documentation to support the allegation. Interviews revealed that diaper changes are conducted every 2-3 hours, as well as during transitions between activities and whenever a child is observed to be soiled, to ensure children remain clean and dry.
Continued on 9099-C (Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20260430084015
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: YMCA OF THE EAST BAY - EAST TREGALLAS ELC
FACILITY NUMBER: 073409600
VISIT DATE: 06/23/2026
NARRATIVE
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Page 2

Facility policy requires children to remain clean and dry, diapers to be checked and changed at regular intervals, and toileting practices to be conducted in partnership with families based on developmental readiness. LPA was informed that C1's attendance is inconsistent, which impacts consistency in toileting routines.

Based on interviews and review of facility policy, there is insufficient evidence to support the allegation that staff failed to meet the child's diapering needs or failed to follow required procedures. Therefore, LPA has determined this allegation to be UNSUBSTANTIATED meaning although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove that the allegation did or did not occur. No deficiency was cited. Exit interview was conducted with Director, Shamaica Walker. Report and Appeal rights provided. Notice of Site visit was issues and MUST BE POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2