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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409617
Report Date: 08/25/2026
Date Signed: 08/25/2026 04:38:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2026 and conducted by Evaluator Morgan Pringle
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260611152012
FACILITY NAME:LEARN AND PLAY MONTESSORI DANVILLEFACILITY NUMBER:
073409617
ADMINISTRATOR:AMRITA BAGCHIFACILITY TYPE:
860
ADDRESS:730 SAN RAMON VALLEY BLVDTELEPHONE:
(925) 247-1000
CITY:DANVILLESTATE: CAZIP CODE:
94526
CAPACITY:158CENSUS: 70DATE:
08/25/2026
UNANNOUNCEDTIME BEGAN:
09:28 AM
MET WITH:Amrita BagchiTIME COMPLETED:
04:37 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yells at children
Staff handles children roughly
Staff "flicks" children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/25/2026 at 9:28am Licensing Program Analyst (LPA) Morgan Pringle met with Director Amrita Bagchi for a complaint that was received for the allegations listed above. Present during the visit were seventy (70) children (4 toddlers and 66 preschool age children). Fourteen (14) additional staff members were present as well. The facility operates in seven (7) classrooms (Rooms 2 - 8), from 7:00am - 6:00pm, Monday – Friday and holds a single license with toddler and preschool components.

Through LPAs investigation, documents were collected, files were reviewed, additional evidence was collected and interviews were conducted. Due to conflicting information received during the investigation LPA determined although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.Exit interview conducted and report was reviewed with facility staff.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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