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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 073409618
Report Date: 10/29/2026
Date Signed: 10/29/2026 04:12:18 PM

Document Has Been Signed on 10/29/2026 04:12 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME:LEARN AND PLAY PLEASANT HILLFACILITY NUMBER:
073409618
ADMINISTRATOR/
DIRECTOR:		CHRISTINA LAGRAVEFACILITY TYPE:
860
ADDRESS:1898 PLEASANT HILL RDTELEPHONE:
(510) 916-1503
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY: 143TOTAL ENROLLED CHILDREN: 143CENSUS: 113DATE:
10/29/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:10 PM
MET WITH:Christina LagraveTIME VISIT/
INSPECTION COMPLETED:
04:11 PM
NARRATIVE
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On 10/29/2026, Licensing Program Analysts (LPAs) Dana Santiago and Vandana Eswara conducted a Case Management Inspection regarding an incident of lack of supervision at Learn and Play Montessori Pleasant Hill. LPAs met with Director, Chris Lagrave and explained the purpose of today's inspection. During today's inspection, there were 22 toddlers with 5 staff and 91 preschool children with 13 teachers and 2 other administrative staff.

LPAs are following up on a self-reported Unusual Incident Report submitted to licensing on 09/17/2026. LPAs toured the facility, observed classrooms, conducted interviews and reviewed video footage. Per interviews, on September 15, 2026, approximately 9:15 AM, another child’s grandparent, and a nanny came into the classroom and did not close the door behind them, C1 walked out of the classroom into the courtyard. No one saw C1 walk out into the enclosed courtyard. The grandparent went to drop off another child in another room and saw C1 outside, at the same time S1 noticed that the children headcount was off. S1 took a group of children to look for C1, but the grandparent had brought C1 to teacher S2 who is the toddler teacher and was outside at the time. S2 brought C1 to the office. C1 was brought back to the classroom. Video footage confirms C1 leaving the classroom. The center has taken substantial steps since the incident has occurred including changes to physical plant, parent meetings, and staff trainings.

Per interviews and video footage, C1 was left unsupervised for several minutes. California code of regulations, Title 22 states children are visually supervised at all times. This facility is out of compliance with California code of Regulation, Title 22. SEE LIC 809-D FOR DEFICIENCIES.

Exit interview conducted and report was reviewed with the Director, Chris Lagrave. A Notice of Site Visit was given and must remain posted for 30 consecutive days.

Monica Mathur
Dana Santiago
DATE: 10/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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Document Has Been Signed on 10/29/2026 04:12 PM - It Cannot Be Edited


Created By: Dana Santiago On 10/29/2026 at 01:16 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LEARN AND PLAY PLEASANT HILL
FACILITY NUMBER: 073409618

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/29/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/06/2026
Section Cited
CCR
101229(a)(1)

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Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1)...
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The center has taken immediate substantial steps since the incident has occurred including changes to physical plant, parent meetings, and staff trainings. The center will send LPA/department all updated safety plans that are currently being practiced. Proof of staff trainings will ...
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Supervision shall include visual observation...
This requirement was not met as evidenced by: Based on interviews and video footage, it has been determined that due to a lack of supervision, C1 was able to leave the classroom and was unsupervised for several minutes. This poses a potential risk to the health, safety, and personal rights of children in care.
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include staff attendance and staff signatures by end of business day 11/06/2026.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Monica Mathur
NAME OF LICENSING PROGRAM MANAGER:
Dana Santiago
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 10/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 10/29/2026


LIC809 (FAS) - (06/04)
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