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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073409642
Report Date: 09/16/2026
Date Signed: 09/16/2026 11:35:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2026 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260803165002
FACILITY NAME:MY SPANISH VILLAGE IIFACILITY NUMBER:
073409642
ADMINISTRATOR:MARTA MEJIAFACILITY TYPE:
860
ADDRESS:1601 MARY DRIVETELEPHONE:
(925) 451-3171
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:49CENSUS: 34DATE:
09/16/2026
UNANNOUNCEDTIME BEGAN:
09:56 AM
MET WITH:Andrea SmithTIME COMPLETED:
11:47 AM
ALLEGATION(S):
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Personal Rights- Staff are restraining daycare children in care.
INVESTIGATION FINDINGS:
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On 09/16/2026, Licensing Program Analyst (LPA) Dana Santiago conducted an unannounced Subsequent Complaint Investigation at My Spanish Village II. LPA met with Director Andrea Smith and explained the purpose of today’s inspection. During today's inspection, there were 6 toddlers 28 preschool children in care with 4 teachers and 2 aides with director on site. Director stated there are 34 preschool enrolled. The finding for the above allegation was delivered during the inspection.
Complainant alleges that Staff are restraining daycare children in care. During the course of the investigation LPA completed a physical plant inspection, reviewed documents, observed classroom practices, and conducted interviews. The youngest classroom (red room) has chairs with buckles. It was revealed that some children can buckle themselves when seated at the table for activity, teachers were observed buckling the children only for the duration of eating. Once it is communicated that a child is done with consuming snack, the teacher will unbuckle that child and the child is allowed free play while others may still be eating.

Report continues on 9099c page 2-----------
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20260803165002
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: MY SPANISH VILLAGE II
FACILITY NUMBER: 073409642
VISIT DATE: 09/16/2026
NARRATIVE
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Page 2----------------------------

Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. LPA informed director that the center may not use the chairs as a device to restrain child in care. No deficiency has been cited for this allegation.

Exit interview conducted and report reviewed with Director, Andrea Smith. Appeal Rights were printed.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2