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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 074700122
Report Date: 04/14/2026
Date Signed: 04/14/2026 11:30:45 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2025 and conducted by Evaluator Megan Vigil
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20251126153605
FACILITY NAME:COMPANION COMFORT CARE LLCFACILITY NUMBER:
074700122
ADMINISTRATOR:SAADAT, ROWENAFACILITY TYPE:
300
ADDRESS:945 FANED WAYTELEPHONE:
(925) 521-4952
CITY:CONCORDSTATE: CAZIP CODE:
94518
CAPACITY:CENSUS: DATE:
04/14/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Rowena SaadatTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee is financially abusing their client.
INVESTIGATION FINDINGS:
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Enforcement Analyst (EA) Megan Vigil met with Licensee, Rowena Saadat regarding the above-referenced allegation. During the course of the investigation, it was determined that Saadat obtained full power of attorney (POA) over a client in care. The investigation also found that Saadat operates a Home Care Organization (HCO) that is administratively and operationally connected to a Residential Care Facility for the Elderly (RCFE) #079201209, from which the HCO is also operated. The licensee was additionally identified as a board member of the RCFE and is believed to have made changes in order to obtain POA. Evidence gathered indicates a potential financial conflict of interest due to the licensee’s dual roles as both an HCO operator and a current/ former RCFE board member. Furthermore, statements obtained during the investigation were found to be inconsistent and not fully supported by information gathered through interviews. Based on evidence obtained and interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Section 1796.38 is being cited on the attached LIC 9099D. An exit interview was conducted and a copy of the 9099, 9099D, appeal rights were provided to the Licensee.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wendy Scott
LICENSING EVALUATOR NAME: Megan Vigil
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 47-HC-20251126153605
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME: COMPANION COMFORT CARE LLC
FACILITY NUMBER: 074700122
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/17/2026
Section Cited
1796.38
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The department may deny an application for licensure or suspend or revoke any license issued...(c) Conduct that is inimical to the health, morals, welfare, or safety of either an individual receiving home care services...(e) Engaging in acts of financial malfeasance concerning the operation of a home care organization…
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Licensee will submit a written statement confirming they will no longer serve as Power of Attorney (POA) in any capacity for any future clients to megan.vigil@dss.ca.gov by 04/17/2026.
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The licensee’s operation of a Home Care Organization (HCO) in relation to and in connection to the Residential Care Facility (RCFE), along with obtaining power of attorney over a client, indicates a potential financial conflict of interest. This poses an immediate health and safety risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wendy Scott
LICENSING EVALUATOR NAME: Megan Vigil
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026
LIC9099 (FAS) - (06/04)
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