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25 | On 5/5/2023 at 10:20AM, Licensing Program Analysts (LPAs), L. Hall and C. Fowler arrived unannounced to conduct a case management conduct a health and safety check as a result of the department receiving a complaint (15-AS-20230503081459). LPAs met with Kate Ndulaka, Direct Support Staff, and explained the reason for the visit. LPA spoke with Administrator, Tracy Mitchell, via telephone and was given approval for staff to sign documents.
Upon arrival, LPA observed one staff S2 and 3 clients were in common areas. One staff S3 arrived shortly after. Administrator stated to LPA that the file for C1 was not located at the facility.
During the health and safety check, LPA toured the building with Direct Support Staff, S2 including but not limited to common areas, bathrooms, bedrooms and outdoor area. Facility is noted to be clean and in good repair and clients in care appear to be safe. There are no imminent health/safety concerns on today's date. LPAs observed a wheelchair sitting in common area and two (2) clear bins sitting in common area. Administrator stated that C1 will not be returning.
Continued on LIC809C.
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