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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 075700606
Report Date: 05/31/2023
Date Signed: 05/31/2023 01:53:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/04/2023 and conducted by Evaluator Julia Placencia
COMPLAINT CONTROL NUMBER: 52-CC-20230504102437
FACILITY NAME:BUILDING KIDZ OF SAN RAMONFACILITY NUMBER:
075700606
ADMINISTRATOR:TURNAGE, TASHAFACILITY TYPE:
850
ADDRESS:210 PORTER AVENUE, SUITE 110TELEPHONE:
(925) 838-4148
CITY:SAN RAMONSTATE: CAZIP CODE:
94583
CAPACITY:80CENSUS: 59DATE:
05/31/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Tasha TurnageTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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Staff inappropriately disciplined child
INVESTIGATION FINDINGS:
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On May 31, 2023 at 12:00pm, Licensing Program Analyst (LPA) Julia Placencia arrived unannounced to close the complaint regarding the allegation above. LPA met with director Tasha Turnage. Present were 53 children and an additional 8 staff members.

During the course of the investigation, LPA conducted interviews with staff, reviewed documents and made observations. It is alleged that staff inappropriately disciplined a child, however, there is not enough evidence to determine if the allegation is true or false.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Exit interview conducted with director Tasha Turnage. A Notice of Site Visit was provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/04/2023 and conducted by Evaluator Julia Placencia
COMPLAINT CONTROL NUMBER: 52-CC-20230504102437

FACILITY NAME:BUILDING KIDZ OF SAN RAMONFACILITY NUMBER:
075700606
ADMINISTRATOR:TURNAGE, TASHAFACILITY TYPE:
850
ADDRESS:210 PORTER AVENUE, SUITE 110TELEPHONE:
(925) 838-4148
CITY:SAN RAMONSTATE: CAZIP CODE:
94583
CAPACITY:80CENSUS: 53DATE:
05/31/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Tasha TurnageTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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9
Staff left child in the bathroom unsupervised
INVESTIGATION FINDINGS:
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On May 31, 2023 at 12:00pm, Licensing Program Analyst (LPA) Julia Placencia arrived unannounced to close the complaint regarding the allegation above. LPA met with director Tasha Turnage. Present were 59 children and an additional 8 staff members.

During the course of the investigation, LPA conducted interviews with staff, reviewed documents and made observations. It is alleged that staff left a child in the bathroom unsupervised. Per S1, she was alone in the classroom standing in the doorway of bathroom supervising C1 to her right, and also supervising the rest of the children who were napping to her left on the other side of classroom. LPA observed that by standing in the doorway of bathroom, it is impossible to supervise C1 and all the children napping on the other side of classroom without stepping away from the bathroom and leaving C1 unsupervised.

***Continued on LIC 9099C...
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 52-CC-20230504102437
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: BUILDING KIDZ OF SAN RAMON
FACILITY NUMBER: 075700606
VISIT DATE: 05/31/2023
NARRATIVE
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Based on observations, interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D. Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in additional civil penalties.

The attached type A violation is cited today and must be corrected by the due date. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. All parents/guardians must sign an acknowledgement form of proof of receiving this report (LIC 9224). The LIC 9224 must be placed in each child's file to be reviewed by licensing.



Exit interview conducted with director Tasha Turnage. A Notice of Site Visit was provided and must remain posted for 30 days.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 52-CC-20230504102437
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: BUILDING KIDZ OF SAN RAMON
FACILITY NUMBER: 075700606
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/31/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/01/2023
Section Cited
CCR
101229(a)(1)
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101229(a)(1) Responsibility for Providing Care and Supervision-(a)The licensee shall provide care & supervision as necessary to meet the children's needs (1) No child... shall be left without the supervision of a teacher at
any time...Supervision shall include visual supervision.
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POC: Director shall submit a written plan of action detailing steps the facility will take to ensure visual supervision at all times while children are in the bathroom and other children are napping. Submit plan to LPA by
due date of 6/1/23.
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This requirement is not met as evidenced by:Based on interviews, S1 was standing at the doorway of bathroom supervising both C1 to her right in bathroom & napping children to her left, which is impossible to see all the children at once. This is an immediate health & safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason JangTELEPHONE: (510) 622-2631
LICENSING EVALUATOR NAME: Julia PlacenciaTELEPHONE: (510) 725-5998
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4