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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 079200198
Report Date: 02/16/2024
Date Signed: 02/16/2024 10:02:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2023 and conducted by Evaluator Laura Hall
COMPLAINT CONTROL NUMBER: 15-AS-20230516134100
FACILITY NAME:MISSION-HOPE DAY PROGRAM BRENTWOODFACILITY NUMBER:
079200198
ADMINISTRATOR:JIAN GAMEZFACILITY TYPE:
775
ADDRESS:350 PEACHTREE COURTTELEPHONE:
(925) 516-2222
CITY:BRENTWOODSTATE: CAZIP CODE:
94513
CAPACITY:30CENSUS: 30DATE:
02/16/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Vy Le, Program DirectorTIME COMPLETED:
10:10 AM
ALLEGATION(S):
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Sexual Abuse
INVESTIGATION FINDINGS:
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On 2/16/2024 at 9:45am, Licensing Program Analysts (LPAs), L. Hall and T. Syess-Gibson arrived unannounced to deliver complaint findings for the allegation above. LPA met with Vy Le, Program Director and explained the reason for the visit.

During the course of the investigation, the Department conducted interviews with the client, witness, obtained and reviewed records.

On the allegation of sexual abuse.

Responsible Party (RP) reported while speaking with S1 of House of Joy on May 15, 2023, where C1 resides, C1’s RP stated to S1 that C1 disclosed that a male staff at the day program inappropriately touched her.

Continued on LIC9099C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Laura Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 02/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 15-AS-20230516134100
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: MISSION-HOPE DAY PROGRAM BRENTWOOD
FACILITY NUMBER: 079200198
VISIT DATE: 02/16/2024
NARRATIVE
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Continued from LIC9099.

During the forensic interview at Child Interview Center in San Pablo on June 20, 2023, C1 was not able to give the name of the male staff but stated it was a boy, then stated it was the S1. When asked more probing questions C1 stated she did not know and requested to leave the interview.

During the interview with RP, it was stated that C1 told RP a male staff at the day program inappropriately touched C1. W1 was not able to give the name of the staff but stated that C1 would be able to give the name. RP also stated the Director of the day program stated there were not male staff at the program. S1 stated during interview there were male staff working but none were never assigned to C1.

Review of Brentwood Police Department (BPD) report indicated that the reporting party stated C1 likes to hug and kiss people, including random strangers, requiring C1 to have additional supervision to deter that behavior. The report also indicated that there were not any male staff assigned to C1 due to a previous incident that occurred elsewhere. C1 no longer attends the day program.

Based on the investigations conducted the above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of this report provided.

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Laura Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 02/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2