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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 079200575
Report Date: 09/25/2024
Date Signed: 09/25/2024 12:22:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2023 and conducted by Evaluator Daisy Panlilio
COMPLAINT CONTROL NUMBER: 15-AS-20230516162748
FACILITY NAME:COMMONS AT DALLAS RANCH, THEFACILITY NUMBER:
079200575
ADMINISTRATOR:BRITTANY KARLINSKIFACILITY TYPE:
740
ADDRESS:4751 DALLAS RANCH ROADTELEPHONE:
(925) 754-7772
CITY:ANTIOCHSTATE: CAZIP CODE:
94531
CAPACITY:123CENSUS: 109DATE:
09/25/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Diane Taylor, Director of WellnessTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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9
Facility did not have sufficient staff to meet the needs of the residents in care
Resident sustained multiple unwitnessed falls resulting in injury
Facility staff did not assist resident with activities of daily living in a timely manner
INVESTIGATION FINDINGS:
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On 09/25/24 at 12PM, Licensing Program Analyst (LPA) D Panlilio conducted a subsequent complaint visit to amend the deficiency ( LIC 9099D) reports and remove the citations since the amended complaint allegations above were found to be unsubstantiated. LPA met with Director of Wellness (DOW) and explained the purpose of the visit.

During visit, LPA collected original complaint reports and re-delivered amended reports as unsubstantiated.

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bennett FongTELEPHONE: (510) 622-2621
LICENSING EVALUATOR NAME: Daisy PanlilioTELEPHONE: (510) 286-4201
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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