079200627-12-22-2025-15-AS-BFOG-DQ3TRK-20260106135736

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 079200627
Report Date: 12/22/2025
Date Signed: 12/22/2025 11:43:34 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2024 and conducted by Evaluator James Sampair

PUBLIC

COMPLAINT CONTROL NUMBER: 15-AS-20240628155848

FACILITY NAME:	DINAMI HOME INC		FACILITY NUMBER:	079200627
ADMINISTRATOR:	RIDEOUT, TWYLA		FACILITY TYPE:	735
ADDRESS:	26 MURILLO COURT		TELEPHONE:	(510) 689-9552
CITY:	OAKLEY	STATE: CA	ZIP CODE:	94561
CAPACITY:	6	CENSUS: 3	DATE:	12/22/2025
		UNANNOUNCED	TIME BEGAN:	10:45 AM
MET WITH:	Administrator Twyla Rideout		TIME COMPLETED:	11:45 AM

ALLEGATION(S):

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Staff mismanaged client's mediations.
Client's MAR (Medication Administrator Record) was not accurately kept.
Centrally stored medications are unlocked and accessible to clients.

INVESTIGATION FINDINGS:

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On 12/22/2025 at 10:45 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to deliver complaint findings for the allegations above. LPA explained the purpose of the visit to Administrator (ADM) Twyla Rideout.

Allegation: Staff mismanaged client's mediations.

During the investigation LPAs interviewed staff. At the time of the initial visit, no clients were present at the facility. LPAs made a second attempt to visit the facility on October 29, 2024; however, the visit was unsuccessful in meeting with the two clients. LPAs toured the facility, conducted record reviews, and interviewed staff members S1, S2, and S3.

Continued on LIC 9099-C . . .

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: James Sampair
LICENSING EVALUATOR SIGNATURE:	DATE: 12/22/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 15-AS-20240628155848

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

FACILITY NAME: DINAMI HOME INC	FACILITY NUMBER: 079200627
	VISIT DATE: 12/22/2025

NARRATIVE

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. . . Continued from LIC 9099

During an interview with S3, it was stated that the medication cabinet is kept locked at all times and that the Medication Administration Record (MAR) is completed each time medication is distributed to a client.
During interviews with S1 and S2, it was revealed that all staff have been trained in medication administration, including the importance of securing all medications in a locked cabinet and accurately completing the MAR when administering medication to each client. S1 stated that the facility has not experienced any medication errors. S2 confirmed that medications have always been stored in a locked cabinet and that there have been no medication errors at the facility.

Allegation: Client's MAR (Medication Administrator Record) was not accurately kept.

Record reviews conducted of C1 and C2 Medication Administration Record (MAR) indicated that during the months of May and June 2024, there were no missed medications or incidents of incorrect medication administration for either client. It was also noted in C1’s medication Administration form (LIC 602) that C1 is able to self-administrator and store their own medication. During the facility tour, LPAs confirmed that the medication cabinet located in the kitchen was locked. LPAs also reviewed medication labels for C1 and C2, which were found to be accurate and properly labeled.

Allegation: Centrally stored medications are unlocked and accessible to clients.

LPAs conducted a tour of the facility and observed that centrally stored medications were maintained in a locked medication cabinet and were not accessible to clients in care it was found that the medication cabinet was locked and inaccessible to all clients in care. During interviews staff members S1, S3 and S3 stated that all staff have received training regarding medication storage requirements and are instructed to ensure that all centrally stored medications remain locked at all times.

No deficiencies cited during visit.

Exit interview conducted and a copy of this report provided.

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: James Sampair
LICENSING EVALUATOR SIGNATURE:	DATE: 12/22/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2025

LIC9099 (FAS) - (06/04)

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