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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 079200947
Report Date: 11/30/2023
Date Signed: 11/30/2023 12:17:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2023 and conducted by Evaluator Laura Hall
COMPLAINT CONTROL NUMBER: 15-AS-20230530152827
FACILITY NAME:AIM HIGHFACILITY NUMBER:
079200947
ADMINISTRATOR:TRUCKS, CHRISTINAFACILITY TYPE:
775
ADDRESS:1336 SUNSET DRTELEPHONE:
(415) 290-7611
CITY:ANTIOCHSTATE: CAZIP CODE:
94509
CAPACITY:30CENSUS: DATE:
11/30/2023
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Alberto Vega, Program DirectorTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Staff is engaging in inappropriate interactions with clients in care.
INVESTIGATION FINDINGS:
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On 11/30/2023 at 11:45am, Licensing Program Analyst (LPA), L. Hall arrived unannounced to deliver complaint findings for the allegation above. LPA met with Alberto Vega, Program Director and explained the reason for the visit.

During the course of the investigation, the Department conducted interviews with staff, clients, Reporting Party (RP), obtained and reviewed records.

On the allegation staff is engaging in inappropriate interactions with clients in care.

RP reports a male staff (S6) has been observed to have inappropriate behavior with female clients. The behaviors include hanging out with them, hugging them, and giving out candies in exchange for hugs. Many staff interviewed denied observing any inappropriate behavior between S6 and female clients. Staff also stated, giving out

Continued on LIC9099C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Laura Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 15-AS-20230530152827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: AIM HIGH
FACILITY NUMBER: 079200947
VISIT DATE: 11/30/2023
NARRATIVE
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Continued from LIC9099.

treats or some other items is an incentive to redirect client behavior, this method is often used by staff. LPA attempted to interview five female clients in which two refused to talk to the LPA. The three clients interviewed did not have any issues with the staff and provided very little details.

Based on the investigations conducted the above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of this report provided.

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Laura Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2